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“Kelly, Jeremy, and Derick we're an amazing team. My wife and I went in 3 different time over the last 6 months and each time the aforementioned team members answered questions with expertice and patience. We made our final decision with Kelly. Thank you for a comforting experiance.”
“I first met Gail Writt of the Skokie, IL. store when I bought 2 pictures on clearance at her store. Gail treated my bargain purchase as tho it could have been a room of full price furniture, i.e., so attentive, courteous and kind. Weeks later, when my thoughts turned to a new sofa, I sought out Gail. Her skill, talent and gentle direction were pivotal to my finding exactly what I wanted. She stuck with me during my “all over the map” stage and introduced me to the fabric I ended up falling in love with but would never have zeroed in on by myself. She made possible my great happiness with the purchase. I will always work with Gail in any future Ethan Allen dealings.”
“Our experience at Bob's Discount Furniture was great. Paul R did an awesome job showing us around and answering all of our questions. We were able to find everything we needed. We were very satisfied. Great deals and great service.”
“I looked for a modern and stylish looking tv stand for a while and found one in this store. I love the look and also the quality of the furniture. They are made in Italy.”
“Carmen was my salesman. Very knowledgeable and honest . Out select number was going on 29 years and we needed a new bladder. Our bed I understood had no parts as it is more technical.Tried all high end and various I dependent brands but always felt once you sleep on a select. Number”
“The manager, Brian was patient knowledgeable and help me discern which mattress to buy. I appreciate the trial. For the mattress as I bought it for my husband and he was not there. I would highly recommend American mattress to anyone. I hope that someday my husband can come in and thank Brian in person.”
“My physical therapist recommended that I buy a really good chair to prevent or reduce the lower back pain I get when sitting at my desk for a long time. The brand she recommended was sold at only one place in the Chicago area and I was incredibly lucky that the retailer happened to be Applied Ergonomics. I made an appointment with Jeff, the owner, who was absolutely amazing. He helped me find the perfect chair and I can't say enough good things about my experience. Although it is obviously more lucrative for Jeff to work with customers who are outfitting an entire office rather than buying just one chair, he made me feel welcome and spent a great deal of time having me try out different brands and models to make sure I got something that was very comfortable and supportive. My daughter, who was with me, was so impressed with Jeff's knowledge that she too decided to get fitted for a chair and also purchased an adjustable stand-up desk. Jeff's help didn't stop with the fitting. My daughter lives in LA and he spent a lot of time finding the most cost-effective way to have her desk and chair shipped from overseas to LA and delivered by a service where she could schedule a date and time that was convenient for her. My daughter and I were amazed how friendly and accommodating Jeff was. We would highly recommend Applied Ergonomics to anyone looking for higher-end chairs and desks and the service to match.”
“Anna Cianfanelli was fabulous and we will continue to seek her guidance! She stepped in when we requested a change of designer and she blew us away with her professionalism and talent. She read our personalities, the needs of our home, honored our budget and put together the room we had been dreaming of in a timely fashion and was clear and quick with her communication. We are grateful for Anna!”
“The Sactional ultimately wasn't the right fit for us, but I just can't say enough nice things about the quality and the service. The pieces are well designed and exceptionally high quality. Michelle and the team at the Old Orchard store provided the best customer service I've experienced.”
“We had the best experience with Lynn at Penny Mustard. I needed a couch same day and she helped us with efficiency and care. Couldn’t recommend coming to Penny Mustard for your home furnishings more!”
“From start to finish an exceptional customer service experience. Sheri K. Designer and Jorge and Frankie our delivery team. What a hard job Jorge and Frankie have and I want to say to Room and Board the delivery trucks need hydraulic lift gates. These delivery folks have back breaking jobs made harder without this equipment. Along with better hand trucks and dollies. Jorge and Frankie so kind and pleasant.”
“Stopped in today to pick up an order for a bridal shower, was greeted by Kathleen asking if I needed any help. When she came back with my order, I asked her if it would be possible to box it for me (glass items) and she said no problem at all. I think I could’ve requested that when placing the order online but she did not hesitate or seem bothered in the slightest when I asked. She was attentive and pleasant throughout our interaction, even answered my questions about the Epicurean cutting boards in the display nearby and I ended up purchasing one because of her input. Thank you, Kathleen, for the exceptional customer service!”
“I Love Target! It’s Sad how people are targeting Target around the US for whatever political reasons. I will always shop at Target and have a great experience at Target each time I’m there. Staff are extremely friendly and kind, they are the reason I continue to go back for my shopping needs.”
9:30AM - 9:30PM
9701 Skokie Blvd, Skokie
Furniture Stores
“Good HomeGoods packed with various things. Try the jams, there are some good hidden gems. Lots of bathroom organizers and random decor. There was also a really friendly guy at the cash register. Quick checkout too.”
“PSA: I normally don’t write reviews for big box stores but we’ve had such an overwhelmingly positive experience at this West Elm, I had to share!
Every time we stop in, even if we’re just browsing, every team member greets us warmly and offers assistance. (And by this time, “here’s what’s new since you were in last!”)
The main character of this review is Elle, so let’s talk about her. She’s taken photos we’ve sent of our new space, reworked our living room layout three times, and turned it into a home. Elle thoughtfully suggested great pieces (and fabrics that won’t give me the ick!) She’s doing hero work.
If you have a new home — or you’re just wanting to feel excited about your home again — do yourself a favor and stop in at West Elm and let Elle work her magic.”
“I had ordered a ghost mirror from the PB website and unfortunately it stopped working after 1 week. Customer service told me I could send it back and get a replacement right away - but I threw my box away. I took the 35 lb mirror into the store at Old Orchard mall and they accepted it back and told me they would call customer service to let them know that the mirror had been returned but they cannot send it back for awhile since they too needed to wait on a box big enough. Before I was home, I got an email saying that my replacement mirror has shipped out. Thank you so much to the PB OO team for making this process easy. I loved that mirror and I am so excited to try again with it.”
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“Both representatives were very friendly and patient as my spouse and I tried to figure out what kind of bed we want. They answered our questions and gained our trust, largely because they did not pressure us or steer us toward a particular brand or mattress. Quite a team!”