United States Postal Service
Post OfficesHours:
4950 Madison St, Skokie IL 60077 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization that regularly delivers to every address in the United States and its territories. Processing 47% of the world's mail, USPS manages over 30,000 retail locations and constantly works to improve customer experiences. At the 4950 Madison St location, the staff is highly praised for their excellent service. Customers highlight the knowledgeable, patient, efficient, and genuinely friendly employees who go above and beyond to assist. One reviewer singled out an employee named Arnold, describing him as a "great guy with excellent sense of humor." Another commended Denise at the front counter, calling her the "best USPS in Chicago." While most reviews are extremely positive, one customer did note that the staff was not as helpful on their first visit. However, the overwhelming sentiment is that this location offers outstanding service, with one customer saying they actually look forward to visiting this post office. The location also provides passport services, which were described as going smoothly thanks to the kind and professional assistance of an employee named Janell.
Most Recent Reviews
July 2025
The lady who waited on me was very knowledgeable about the post office, it's products and services. She was very kind and friendly also!
February 2025
Staff is not so helpful as my first time went there also my first time sending package via usps as well. I ask I want to send this package... instead she need to instruct me she just looking my face by giving a weird look. People who don't know about sending packages they won't help you
January 2025
Good office. While they get a lot of traffic employees work hard. They offer solutions.
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