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“ADAM was amazing he fixed my screen, & some broken parts inside my phone. I highly recommend M & H. They provided excellent customer service and my phone was fixed in a timely matter. DONT WALK BUT RUN TO M & H if you need any of your electronics fixed. Also, THANK YOU AGAIN ADAM I WILL BE BACK!”
“Women staff are very helpful to help you pay bills in a quick manner. Came in during lunch hours and was still helped by a young lady on her lunch break. ? she deserves a raise for handeling my customer service issue because i know how busy it gets up north ?⌚️??”
“Exceptional customer service. Josh provided invaluable assistance in acquiring a new iPhone 16 and iPad while ensuring that my monthly bill remained unchanged. Throughout the entire process, he demonstrated remarkable patience, extensive knowledge, and a consistent commitment to keeping me well-informed.”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“Victor was great. We went to a corporate store originally because we thought we would get better service than at a Verizon franchisee. Needless to say, we were wrong. The worker at the corporate store messed up my account so I didn't receive text messages from some contacts for 5 days plus possibly other things that I am not aware of yet. They also purposely made changes to my account, even though it was to my detriment, so that they could earn a commission from my account even though they made my situation worse. Victor, even after being aware of what the other worker had done, got my account switched over so everything works properly now. He also happily stayed after for more than 1.5 hours past close to make sure that everything was working properly and all of our questions were answered. From now on, I am not going anywhere else. Thanks Victor for all of your help.”
“Aisha was very helpful, quick, and pleasant. I was able to start my new service and she activated the phone before I left, making everything a little easier for me. I was in and out within 20 minutes, which was great since I have 2 small children. I really appreciated the promptness and willingness to get me what I needed in a timely manner. Price was great too!”
“I recently went to the AT&T store in Homewood to express my concerns with my internet and cellphone bills. Thanks to the patience and help from Sandy and her manager Gina, I left the store feeling much better about what I need to do to reduce my bills.”
“This store has always been customer-centered with reasonable pricing and great customer service. I have met Lexi on a few occasion and she has always been polite, kind and courteous in attending to me and taking care of my phone and computer needs. She often goes beyond just asking what you need done; but gives advice on how to keep your device or computer running better and lasting longer. I’d keep coming back here and will refer anyone to this store anytime.”
“I went there to to check my phone speaker and they told me it need to be changed . I had only 1 hour to go to work , they said it will be done within 45 min and they did what they said . I was happy, good job!”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
11AM - 6:30PM
44 E Sibley Blvd, Dolton
Mobile Phone Accessories
“Salene, Simply the best!! Help my daughter and I find a plan that she could afford. He was upfront with the cost and no hidden fees. If you are looking for new service this place is the best. Thanks Salene!!”
9:30AM - 7:30PM
17647 Torrence Ave Ste 9, Lansing
Mobile Phone Accessories
“Leo was here when we got there. I can only recommend him at this moment. He is a very professional and helpful guy. I cant thank him enough. He switched our phones from bootleg boost and made the whole changeover easy. Cricket has a 4 line for $100 with unlimited data. So far so good. Excellent reception and fast data.Forgot to mention. This store was the only one in the area to carry iPhones in stock. Boost or Metro has none in any of their stores in this area.”
10AM - 6:30PM
18107 Torrence Ave, Lansing
Mobile Phone Accessories
“Great place to do business with.I have been a customer for over 10 years..my phone blanked out on me Sunday mother's day.. stopped in and Diamond got me in a new phone she was very knowledgeable and patient.i discovered when I got home that phone didn't have enough storage so I came back Monday and Diamond, Jay and Mike took care of me on the upgraded phone.
Staff is very professional and patient and sincerely want to give good service and appreciates your business.
Oh forgot to mention Jay was extremely patient with a Spanish speaking customer and got them the iPhones they wanted.dispte the language barrier.
A real righteous place to do business with!
Small store but BIG CUSTOMER SERVICE !!”
“The rep was fast, knowledgeable and efficient with the way he handled my inquiry. I walked away with a new phone and watch thanks to the promo I was informed about. I highly recommend this branch because of the friendliness of the staff and excellent customer service!”
“Moe Knows…
Fast, friendly and really fair prices. The 5th time fixing my iPhone screen threw a screen protector on for free! I won’t shop any where else… they are apart of the Community…”
“The worker that helped me, Jacqueline, was so kind and patient with me. One of the best experiences I've had at a phone store by FAR. Definitely recommend!!!”
9:30AM - 7:30PM
345 W 14th St, Chicago Heights
Mobile Phone Accessories
“The Service was Amazing!! Very Professional and Took care of all of my needs… I would def make this my store to go to when I need something From ATT.. The Manager Tasha Williams was Super Knowledgeable and Went above and beyond to take care of me ..”
9:30AM - 7:30PM
6406 Calumet Ave, Hammond
Mobile Phone Accessories
“I recommend going in when the manager is there shes amazing! gave me a great deal on my phones and she set everything up for me and had me out the door in under 30 minutes! amazing job and amazing customer service !”
“I made a call to ABC the day before and with great customer service, learned the pricing for the repair and the availability of what was needed. When I arrived at the store the following day, the representatives in the store were very professional and efficient. They had the repair done within the time promised and for an excellent price and great service, I was on my way with what looked like a brand new phone.”
“Good evening, this is pastor George and I am so happy with my AT&T representative. In monster, his name is Tony. I have been so well-educated. I've been what I've been doing to your 5060 years. I came into the store to get my phone. Find out what happened? Cause it went to some place and once supposed to go whatever. But anyway, wasn't that me only emergency only? I came in Tony took charge immediately. Show me what the problem was. And he took care of it for me. When I get a new phone, it would be through the monster store through Tony. He was very professional very well put and I'll talk about mannerism. It was just exciting for a young man, I know how courtesy is. I was a social worker for 30 years and I'll tell you this young man should be getting a raise, just meant young man should be really, really Uber many stores because we need people like him I've been with AT&T a long time over a century and I'm telling you the education. I got here today and my phone I had no idea. To get a new phone but through Tony I wouldn't add within a month or so, my rating for him is a 5 and I tell you you guys should know when you got somebody good in the store. You gotta keep them and keep them happy for the customers. Because I will become a Tony at all times and I thank you so much and I praise God for AT&T I praise God at the most. For Tony, as a young man AT&T, please keep him take care of him and give him his expectations in the name of Jesus. We thank you, and I say right now Goodbye.”
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“Yeah, I came in here to south Chicago Heights store and didn't expect to get the kind of customer service skills that I got from this young lady Shaira at the cricket store and I would highly recommend having her help you cause she'll go above and beyond to make sure that customer is right!”