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“Amazing service! I cannot say enough about Ms. Ebony's care & professionalism. We are ao very tied to our phones and, I walked in feeling helpless and let with a sense of hope and relief. Ms. Ebony performed a thorough inspection of my phone before arriving at a conclusion of its issue and, provided clear instructions for moving forward. Thank you Ms. Ebony for caring about what was important to me - the customer.”
“Great place to get a phone. They seem like they can work with you no matter who your provider is. Will shop again here for my electronic needs because they have good pricings on game systems,phones, and accessories.”
“Chris is honest and took the time to explain the service I was interested. He provides excellent customer service and I never hit with any surprise fees. I will be referring the whole family.”
“Ron was extremely helpful, courteous, provided excellent customer service. I originally contacted customer service & was on hold. Agent answered & totally messed up my phone where I was not receiving calls or texts. Ron had to go through a process to fix problem. So Appreciated”
“Just went to this store and I had a wonderful time with Elijah and Melissaa! They were patient and helped me clean out the mal-applications on my phone!!! It good as new!!!! I am absolutely coming back again.”
“The experience was fantastic! Walked into the store my wife and I. We were greeted by Kara. At the time she was working with another customer. She made sure we were comfortable while we waited. After finishing with the other customer, she came over to us. We explained to her what we wanted to do. She came up with a better solution to our situation. She took her time and made sure we understood everything. The customer service was superb!”
“Went in to buy an iPhone charger last week. The man, who I assumed was the owner of the store, was very kind and I just wanted to acknowledge him for that. Unfortunately, great customer service isn’t very common these days, and our interaction that day really brightened mine! Whoever you are, thank you again for your true kindness. God bless you.”
“Juan was so helpful with my iPhone purchase. He walked me through my financing options and made everything so easy. I will be returning because of him and his friendliness and professionalism.”
“Came back after a year to upgrade my phone and had a great experience again. They helped me find a phone within my budget, and their service and attitude were excellent. 10/10!”
“Pierre was extremely helpful and very knowledgeable today. He answered all my questions and helped me solve my problem. It was great talking with him. Thank you for all your help.”
“Greg helped me with my phone swap and activation. He got me in and out within no time. I sat on the phone with customer service two hours but only walked in to Greg and was there 15 minutes. Definitely very understanding to his job, very friendly and polite, and made the visit to the store easy and smooth. Definitely will be back to that location if I have any issues going forward.”
“Broke my boyfriend phone completely in half phone repaired less then 3 hours look like a brand new phone staff was very professional moved at a fast paste I will definitely come back you guys are awesome.”
“We came in for an upgrade and Jay was fantastic! He is knowledgeable and courteous! Excellent customer service! Other customers in the store at the time were complimenting Jesse as well.”
“EVERYONE SHOULD GET THEIR SERVICE THROUGH BOOST!
I HAD XFINITY FOR 7 YEARS AND AFTER 7 YEARS I HAD A SITUATION WITH THEM THAT THEY WERE NOT WILLING TO WORK WITH BECAUSE THEY HAVE A NEW UPGRADED SYSTEM THAT WILL NOT ALLOW THEM TO HELP ME ANYMORE AND BECAUSE OF THAT I WAS VERY UPSET AND I DECIDED TO MOVE MY SERVICE OVER TO BOOST MOBILE. SALEEM AND DANIEL ARE BY FAR THE BEST AND MOST PERSONABLE REPS AND THEY WILL GIVE YOU EVERYTHING YOU NEED AND TAKE CARE OF YOU I TRUST THIS PLACE AND I HAVE ALL SIX OF MY PHONES THROUGH BOOST!
THANK YOU SO MUCH SALEEM & DANIEL!”
“I went to One way wireless to get some electronics && Aj was very polite & cool
He was knowledgeable of the products & he even tried to upsale some perfume which is always great for a company & salesman! 10/10 I will definitely shop again!”
“I was very satisfied with the assistance that I received from Julia. She was kind and very knowledgeable about my upgrade. When I received the review via text, I hit the wrong number. Sorry Julia. She was great in assisting me.”
“Thank You Matthew!!!! Your customer service was the best experience I have had in a long time. I originally wanted to leave SPRINT altogether, but after doing business with you I was sold to stay. Your vast knowledge of your products and services including wearable accessories. So happy that I was able to get some help from an actual human, calling the 1-800 number is the worst with all the overseas customer service representatives cant make heads or tails of what they're saying half the time. Please visit this store to do your sprint business Matthew is the best. You wont be disappointed, even if you just need information”
10:00 AM - 8:00 PM
15896 LaGrange Road, Orland Park
Mobile Phone Accessories
“I went to have fiber installed in a new second home near our family. Wireless customers are supposed to get a monthly discount on new fiber installation. I was denied because our existing wireless service is registered at a different address. I reminded them about AT&Ts pledge that existing and new customers are treated the same. Tiffany assisted me. She understood my point and persisted in pursuing my claim until I was satisfied. Tiffany was an excellent customer advocate who is experienced and knowledgeable. What could have been a bad experience became positive. Thank you Tiffany!!”
9:30AM - 7:30PM
345 West 14th Street, Chicago Heights
Mobile Phone Accessories
“Store manager is amazing! Very knowledgeable about phones and explains everything in details. Helped me get into my new Motorola stylus and I love it! Even helped me transfer all my stuff over. Thank you Lydia for your wonderful service”
“If you visit this store please ask for Jackie. Her. Her customer service skills are PHENOMENAL! She took EXCELLENT care of us and even stayed late to do so. Thank you Jackie, you are a ROCK STAR!”
“The gentleman who helped me was nice. Paid a bill and got out of there in about 10 minutes…took so long because he was on a call when I arrived, but he did acknowledge my presence, so I didn’t mind.”
“Emily was amazing in assisting me in the purchase of a new iPhone after my old one was stolen. My family recently switched over to AT&T and I’m extremely satisfied with her kindness, helpfulness and proactive service. I was very stressed out after misplacing my phone, and Emily instantly put me at ease. The process was a breeze and I’m extremely happy, thank you Emily !!!”
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“I really enjoyed my visit with Cricket Wireless! They help me switched over and they were really patient and stuck with me through! And they helped me with signing into my apps! Thank you!”