“Came into Assurion in Matteson, ILnlocation and Wes helped me. He was absolutely amazing. My son's laptop had a black screen, he has final exams tomorrow and he was awesome!”
11AM - 4PM
17575 Halsted Ave, Homewood“Sunny was extremely helpful and made the best of an uncomfortable situation. A previous agent gave me wrong information about my bill and new service and she soothed my anger.”
“Great customer service always my first choice when one of my electronics break fast service very professional. They actually care about helping their customers and offering the best solutions and great deals. They’re awesome I recommend them if anything electronic breaks on you these guys will take care of you”
11AM - 5PM
3147 Chicago Rd, South Chicago Heights“I went in hoping to get a good deal, I met with Oscar and he helped me a lot. I left with a new phone today and the Max app thanks to it! Amazing customer service!”
“I sent this to the CEO this evening.Dear Mr. Vestberg,I am writing because you have an exemplary employee here in our hometown of Frankfort, Illinois. We don't know her last name, but her first name is Kara. When we entered this store years ago, we were not sure we wanted to stay with Verizon. I had had terrible experiences in New Lenox, and while upgrading to my former phone, many photos etc. were lost. Kara promised us she would never take my phone out of sight, and would have me check each item and make sure I had everything before exchanging and cleaning that phone. Kara was true to her word. We totally trust her with our phones. Often,she is the only employee and she attempts to service several individuals at the same time. While something is transferring or uploading here, she is fixing something there. Sometimes we are there a long time while sharing her with others. She is patient, informative, calm, and genuinely caring. At 74, and 75, we are not always treated so well. My husband happily came home with his new phone today.If there is some way for you to honor or compensate her in some way, please do so.”
11AM - 5PM
16018 S Harlem Ave Ste 024, Tinley Park“I just spent the last 2hrs in Tinley Park with your representative Abigail which I found very helpful, knowledgeable, and sold me a great phone I really really like. she was very helpful and considerate it's hard to find help like hers. I'll continue to recommend customers to this store because of her”
10AM - 6PM
17858 Halsted St, Homewood“I wish I remembered the gentleman's name who helped me other day or any one else's name that work there but the customer service here was amazing!!! He had light blue eyes and dreads, and should be commended for an award he explained to me my plan and service options. I came in on a Friday early evening and had a new phone on my way to work the next day thank you sir much appreciated”
“I went there to to check my phone speaker and they told me it need to be changed . I had only 1 hour to go to work , they said it will be done within 45 min and they did what they said . I was happy, good job!”
“My experience at this location was awesome.Angle was very knowledgeable and patient with myself and the other customers.She was able to multitask and service Every one in a timely matter. Will return again! ?”
“Fix very well but I'm waiting on him to call me for a repair that happened in the store but when they do repair it is very good. A very courteous and wonderful to deal with and very informed about what their products are able to fix thank you”
“I went in because I was having problems with my old phone, everyone was so nice and I think it was the manager, I don’t remember her name but she was so kind and a great help. I left with a new phone that I love and they have the cutest cases. I told everyone to go to this store, don’t waste your time at stores that treat you poorly. I’ll definitely make this my store.”
11AM - 5PM
73 W 159th St, Harvey“My recent experience at this location was excellent. I didn’t have to wait long at all and Mareena gave outstanding customer service. She also made me aware of specials and opportunities to reduce my current bill. This makes me want to stay with AT&T.”
11AM - 5PM
7170 W 159th St, Orland Park“Ron was a gem. He was thorough and knowledgeable. He was patient. He was understanding of my wife's health condition (migraines) and allowed her to hold his personal phone to see if the could handle the weight of the phone due to her fibromyalgia. He had great people skills. He is definitely a keeper for your staff. I wouldn't want to work with anyone else other than Ron.”
“I paid a visit to AT&T in Orland Park. I had an issue with my phone. My AT&T Rep named Tiffany who is excellent in helping me with my phone. Tiffany took great care for what I needed. Highly recommended! Ask for Tiffany!”
“Just purchased an Iphone yesterday from cell Net Wireless. I Found the store online called and they were so nice customer service was excellent. They told me they would work with my price range and they DID. As soon as I got in the store they were very helpful and familiar. The store is also very CLEAN and organize. It’s a great place to get phones and shop they have clothes, shoes, beautiful accessories for your phones . The man Name Sam was very helpful and nice most definitely recommend this store. The just got themselves a new customer (:”
11AM - 5PM
3702 Sauk Trail, Richton Park“This shop is great, I've purchased all my phones from here, they take payments, change numbers and sell accessories for your phone's. Always nice, I've never had better service.”
“Thank You Matthew!!!! Your customer service was the best experience I have had in a long time. I originally wanted to leave SPRINT altogether, but after doing business with you I was sold to stay. Your vast knowledge of your products and services including wearable accessories. So happy that I was able to get some help from an actual human, calling the 1-800 number is the worst with all the overseas customer service representatives cant make heads or tails of what they're saying half the time. Please visit this store to do your sprint business Matthew is the best. You wont be disappointed, even if you just need information”
“This place gives great service. The tech is always accommodating and generous to his customers. They have fair prices and repairs the phones in a few minutes. Not a long process at all. Thanks one way wireless”
10:00 AM - 6:00 PM
15896 South La Grange Road, Orland Park“We just recently had our 2nd visit at this location. Both visits were to upgrade cellphones. We had the distinct pleasure both times to be able to deal with "Z". He was AWESOME!! Very knowledgeable, professional, and personable! The second time we decided to wait until he was done with another customer just so we could deal with him! Thanks Z for the wonderful experience!”
“Naomi has the best customer service around. Polite, smart , and fast. The store was crowded but she made everyone comfortable knowing she’d be with us soon. We will be back to this store because of Naomi!!”
10AM - 5PM
645 W 14th St, Chicago Heights10:00 AM - 5:00 PM
17858 Halsted St, Homewood“This 5 star rating is for Miss Ariana, who helped my elderly mother purchase a new phone. She was so kind and helpful, my Mom left the store with a smile on her face. She told us she will be leaving for another state soon, I just hope they know what a gem she is and they should consider themselves lucky to have her as an employee. Thank you, Ariana.”
“Came in to this store to buy headphones and ended up upgrading my phone thanks to Diana such a sweet girl helped me with all my needs today so happy with my new beautiful phone”