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“I can’t say enough good things about my experience with Greentech, especially with their mechanic, Mike. I initially thought I needed a costly hybrid battery replacement, but Mike’s honesty and expertise saved me thousands of dollars. Instead of rushing to replace the battery, he thoroughly examined my car, ran tests, and discovered that the issue wasn’t battery-related at all.
Mike found that oil had gotten into the air intake, preventing the car from functioning properly. He showed me the air filter, where there was quite a bit of oil, and explained how this was causing the problem. He didn’t just tell me; he took the time to show me the issue and walk me through it with complete transparency. Mike then went above and beyond by cleaning up the oil, reconnecting the battery, resetting the errors, and taking the car for a test drive to make sure everything was running smoothly.
This level of honesty, integrity, and professionalism is rare to find in the auto repair world. Greentech and Mike didn’t just treat me as a customer; they treated me with respect and care. If you’re looking for a company you can truly trust with your vehicle, I highly recommend Greentech. Thank you, Mike, and the whole Greentech team for your exceptional service!”
“I had a wonderful experience when I went in this morning desperately needing a need key fob. The young gentleman help beyond my expectations. They didn't have my exact fob at their location. So he called around and then management for it. He found it and the a manager had one with them and was stopping in the Elgin today. Few hours later they called. When I went back the young lady there help program and cut the new key pretty quickly. Great customer service!”
“I was here today and the young gentleman was very helpful and attentive. He really was looking for the best option that would benefit me the most. Thank you for your help you rock!”
“My car windshield wipers were stuck on beyond my ability to get them off. Angie came to my rescue and did so in the pouring rain with nothing but smiles. I really appreciate the help and how wonderful she made my experience at O’Reilys! Thank you!!!!”
“Had a bad alternator still under warrenty, the guys really went the distance and helped me track down my reciept and then they gave me copy of the reciept made sure my new number was saved and replaced my alternator. The managers are great at what they do. I'll def shop there again. Thx again guys. HNY!”
“O'Reilly's customer service is very good, they greet you right away, ask if you need any help, and then follow through. Parts that I have bought there have been of good quality, and the prices are in line with other parts stores.”
“I found that O’Reilly is most commentating Auto Parts store out there like most they can get the part the next day they can match any price to any other auto parts, but they will lend you tools unlike any other auto parts, they have one of the largest selections, unlike other Auto Parts stores, but they also have a great staff They have the coolest guys working for them that are willing to do almost anything to get you and keep you as a customer plus they know cars. One time I had a flat tire on a trailer and it was miles away. I asked her if I could borrow a spin bar since I had numerous Spine bars at home they said no problem. They let me use Spine bar. I didn’t even have to pay for it. I did give him my drivers license to hold till I brought it back, which I did. This was a $30 item. I returned it and because of that they got me this is an example of the trust and help that they will give to get and keep a customer. This is rare and important to us old school guys.”
“It's new and just starting out. They had what I needed. But would have been nice. If I needed bearings with the part I bought. I had never worked on said vehicle before. Had to go to another store closer to me for bearings”
7:30AM - 10PM
854 Summit St, Elgin
Battery Stores
“We were a little disappointed with the phone service at the schamburg location. Then we called and got Eddie at the Elgin location and he was fantastic he's a keeper. Thank you for such great help Eddie. ?”
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“Great people. Have most parts I need. Struck out today. Called ahead. Yes they had parts. Got to store only one u joint and no stereo puller tools they said they had. Wasted time, wasted phone call. Total bull s today.”