7:30AM - 5:30PM
1950 Big Timber Rd, Elgin“I have been a member of CAFCU for just over 30 years now.A few things got mixed up recently and Keyon at CAFCU went above and beyond to help get it straightened out. She was very patient, knowledgeable and helpful. She even called me back after a few hours to follow up that things were back in order. Keyon is the type of employee any bank or credit union would be proud to have on their team. She is the type of customer service representative person who can make a big difference with the custovers, so THANK YOU Keyon for all of you help today!”
“Excellent attention from Alejandro, everything explained in detail and without fuss, agile with adequate and effective management of information, very happy and satisfied with the chosen products, spectacular financial offers and diversity. CONGRATULATIONS x Alejandro!!!!”
“Though I bank at an affiliated credit union, the associates always treat me as if I was a member of their’s each and every time I need to make a deposit or withdrawal from my account at their affiliate… and the funds are always available immediately as if I had made the transaction at my credit union!!!”
7:30AM - 5:30PM
305 S Bartlett Rd, Streamwood“Came to CAFCU to apply for an auto loan and can truly say that Becky Stace was absolutely phenomenal, her customer service was above and beyond from start to finish. She answered any questions I had and really walked me through the whole process. This was my first auto purchase ever and it Becky really made this such a great experience for me. Also would like to say that the whole staff I interacted with whether in person or on the phone were so friendly and helpful. Thank you guys so so much!”
9AM - 6PM
28 N 5th St, Geneva“Thanks for a great experience with our recent auto loan -- super fast and easy application process, thanks to Trevor and the Geneva staff. The KCT Online dashboard consolidates all our accounts (checking, savings, credit cards, loans, etc) in one place, making for very efficient "one-click banking"!”
“The South Elgin branch of KCTCU is excellent in many ways including every one there is very helpful and delightfully friendly… willing to take the time to explain something if I have a question.Also, usually not a long wait in line unless I go at prime time.??????”