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“Going to ace hardware is like putting on a comfortable shoes. you can find everything you need. And all the employees are very friendly and willing to help you with whatever you're looking for.”
“Well stocked, although it would have been a perfect trip if they had had (1) the easy-to-use gasoline can dispensers sold separately from the cans, and (2) an extension cord with a flat to the wall, rather than perpendicular to the wall, male plug end. Everything else I needed was there and reasonably priced.”
“The store is becoming more organized and the prices are better than when it was a True Value. I got a good deal on black oil sunflower seeds to feed the birds and critters in my yard; so I'm happy. Everyone is always friendly at this Ace.”
“I had a kids pool party and after 4k in quotes more than a new heater 2x over between 2 combines being a mechanic I replaced the parts. Heater does not work. Desperate called Novonty and there friendly tech came out last minute and found the issue within about 15 min. I located the part and installed it 20 kids happy. That hayward tech deserves a raise! Probably would have solved issue without me spending 800$ in parts or my labor. Got a issue call them first. They don't rip you off!”
“If you're unsure about what tools/supplies you need to complete a job, the crew here will help you with whatever you need, from planning to completed project Antioch Ace can get you through it.”
“I want to thank Aiden for the special cutting he did today making me a 40 inch wooden dowel for my parrot cage. The length and the indents he made on each side fit in the cage bars nice and snug. He did a great job on something that needed to be so precise! I'm very grateful for the time and effort he put in helping me. Thank you Aiden!”
“I am blind, and when I go in there, the staff that is working is very accommodating. I apologize that I cannot remember the names of her. I am very grateful that they’re able to help me find all the products that I am after and I feel very comfortable shopping here. Thank you very much!”
“It's Home Depot, so you can get most of the usual home improvement things. I would give it 5 stars, but the tools selection is mostly made in China and not worth the price.”
“I recently needed to pick up an online order, and although there was a hiccup with locating my item, the experience turned out to be remarkably positive thanks to the cashier who assisted me. Upon arrival, when the item wasn’t immediately found, the cashier promptly had someone also check another location and was extremely courteous, apologizing for the wait.
Throughout the process, she was not only professional but also proactive—at the first sign the item could not be found, she started reassuringly explaining the next steps. The store manager stepped in to assist, but it was the cashier’s initiative and clear communication that really stood out.
Ultimately, I decided to wait for the item to be delivered, and the way this situation was handled by the cashier left me impressed. She made what could have been a frustrating experience very manageable. She is a credit to Ace Hardware and exemplifies the type of service that builds customer loyalty. She definitely has a bright future ahead. Thank you!”
“Home Depot always has helpful and knowledgeable employees that make our shopping enjoyable. Prices are fair and the store is always stocked, clean, and organized.”
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“Delivery was packed perfectly and none damaged. Was curious as to the 4th July discount came out just after my purchase.
Would like to see if I can order some facia for a lower cost as I just missed that sale.”