-
September 2025 by Bev Lenear
Very spacious rooms. Loved the mini kitchen.
-
September 2025 by Shemaiah Cross
Tristan Should be fired , for harassment , stalking and failure to do job properly . 2nd set of double doors should be locked after hours . Yet Tristan is being lazy and is not working or attending to customer service.
-
August 2025 by LilBitOfAll !
Very nice room and friendly staff. No problem staying here
-
August 2025 by Danni's View
I visited Springfield, IL last month to say goodbye to my wonderful childhood friend who was dying of cancer. When researching on Google for a decent hotel that was reasonably priced, this one kept coming up. Since I was traveling, my husband made the reservation for me. When I checked in, the woman at the desk was kind and very helpful in getting my room. The hotel is near the interstate which is convenient, and there are a few restaurants nearby that have good ratings as well. The hotel is a little tired and has some wear and tear if you look hard, but is very clean, serviceable, comfortable and with a great staff! There is no breakfast offered at this hotel, but the room has a full sized kitchen in a small space with everything you could possibly need to make a meal. They do have food for sale in a room down near the desk if you just want something quick to microwave or just have a snack. There is also a grocery store about a mile north of the hotel at the corner of Dirksen Pkwy and S. Grand Ave along with some Tesla super chargers. They have all of the shower amenities you would need in the bathroom, like shampoo, conditioner and body soap, as I'd forgotten mine in my rush to get up north. The bed, bedding and pillows (offering a combination of soft and firm pillows) was very comfortable and I think I had the best sleep I'd had in a while! All of the people I interacted with at this hotel were kind, courteous and full of knowledge of the area. One person in particular stood out, and her name was Chantaria (I sure hope I spelled it right). She was the one that helped me with check in (as there was a slight issue) and I had the most wonderful conversation with her later on when I came back down to ask some questions. I will definitely stay with Candlewood Suites in Springfield on any future trips I make to the area, they offer a clean, comfortable and safe place to stay with a wonderful staff!
-
July 2025 by Joshua Lang
Everything about this hotel was pleasant. Will definitely stay there again when I'm back in the area
-
July 2025 by Oliver
No pool every other hotel has a pool it 90 degrees out I'm hot I would think that are hotel room would be nicer no it was bland
-
April 2025 by Robert Nance
Thank you to the sales director and manager for saving the day. After Wyndham dropped the ball by canceling all reservations (with no communication and only weeks before the wedding) and stranding a large wedding party without reservations, Candlewood Suites swooped in and saved the day by honoring the rate and accommodating every guest. Thank you! Thank You! Thank you! THAT IS CUSTOMER SERVICE! You have my future business.
-
April 2025 by Bailey Wooldridge
the hotel was very accommodating for our last minute wedding block needs. the rooms were spacious and clean. the staff was amazing at every interaction. i cannot say enough good things about this hotel and would definitely stay there again if i was traveling back to springfield!
-
April 2025 by Avalon Dillon
The hotel is decent but could use upgrades. Water pressure was lacking, bed was surprisingly comfortable, breakfast wasn’t out on time or in full (lacking hot entrees).
-
April 2025 by Liz Fitzgerald
Stayed for an overnight stay. Had a 1 bedroom suite. The bedroom stayed hot compared to the living area, which had the ac unit.
-
April 2025 by drsbaldwin
Nice part of town, and not to far off the highway. My only problem is the irons. They shut off while you are ironing.
-
January 2025 by chris t
Went for a romantic weekend only to get my heart broken, but the Candlewood Suites of Springfield Illinois didn't break my heart or my bank. Affordable and spacious rooms, clean, courteous and respectful staff members, on site gym and pantry. A true quality experience that was worth it, all things considered, my life may be a mess but my stay at Candlewood Suites was not, thanks for a great weekend.
-
January 2025 by Dusty Wright
Rooms were very dry. So dry I had nose bleeds. I suggest running the shower on full hot to add some humidity to the air
-
January 2025 by Cameron Carlile
The rooms were clean, the service was exceptional, and the location was great. I couldn’t ask for a better Candlewood.
-
December 2024 by Valerie Griffin
Not many shops close by but restaurants are. Heat didn't work in our room and had to be moved. Manager was quick to address the issue and apologized multiple times. Clean and quite. No breakfast (just fruit).
