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“Even though I wasn't able to open an acct, I wanna give a huge THANKS to Kristopher who didn't demean me, was very helpful, understanding and made me feel like a customer not a bother. Thanks guy! I truly appreciated your service.”
“I have been a member of this credit union since the first day, 20+ years(2 credit unions merged). I have nothing to say but great things about this bank. Numerous car loans, numerous mortgages, and several other services. Staff in person or via phone have always treated me with courtesy and respect. I know policies have changed since COVID and new federal regulations implemented.”
“Stumbled through Springfield on my way to Swampfest lookin’ for a ride that wouldn’t rattle apart over a dirt ramp. That’s when I met Amanda. Didn’t know her from a Waffle House waitress, but within 30 seconds I’m like, hoyah, this one’s a real plum, buddy ol’ pal.
She got me in a car quicker than I could finish my gas station chicken slenders, and somehow that beautiful babybird made her way all the way to the Gator State. Still runnin’. Still purrin’. Still got that “Mama don’t play” spirit baked into the engine.
Ignore the crybabies leaving bad reviews…probably folks mad they couldn’t finance a tricycle. Amanda’s the truth, and Credit Pro is solid.”
“It is an absolute pleasure to do business here! I was recommended to try here after a few problems at another bank and I have had nothing but absolutely great experiences here since I joined. The dividend returns are amazing and I love the ease of moving and depositing money here. Recently I had a very large transaction where I needed a large sum of cash and my other bank could not accommodate. I came here and there was absolutely no problem getting the money I needed. I have heard nothing but great things from friends about their loan process as well!”
“The customer service is top-tier and that is saying something, because I've never even been there in person. They accomplish amazing things via phone and email and have always came through for me when I needed a loan. They also have member credit unions all over the place, so if I need to make a payment in person or have a cashier's check drafted, I can go to my local member credit union.”
“Came to CEFCU for a mortgage pre-approval. We had a few considerations we needed to be met- first of all, we wanted to go with a credit union this time as opposed to a traditional bank. Second, the lender had to service all loans in house. CEFCU meets both criteria.
We met with Stacie at the Iles location and she was great. Just professional enough while still providing a great, casual experience during a time that can be stressful. She helped us through everything, gave what I felt was great advice and genuinely made everything feel comfortable and (especially important) made my wife feel at ease.
I also decided to open a checking/savings account while I was there, and Jordan was an extremely friendly and efficient account specialist. I never once felt that my questions weren't taken seriously or that I was being a bother.
Our offer on the home we wanted was accepted- closing in early March. If I don't update this review, assume the actual mortgage process and home buying process with CEFCU was just as painless as everything above. If there are any issues, hassles or other hiccups I will update my score and let you all know.”
8:30AM - 1PM 1:30 - 4PM
300 S Grand Ave W, Springfield
Credit Unions
“You can only do 6 free savings to checking transfers per month. Why you would need more than that is poor planning on your part.However, If you have a savings account, you may be limited to no more than six "convenient" withdrawals or transfers per month from the account free of charge. If so, blame your bank, not the Federal Reserve. The Fed, which had long imposed this limitation on savings accounts withdrawals, lifted it in 2020.This credit union is not as smooth as Heartland CU.”
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“I have been a member of IECU for many years. I have a great working relationship with them. I have been able to finance a few vehicle with IECU with great rates. I highly recommend them!”