CVS in Springfield is a convenient pharmacy that aims to make managing health easier for customers. Open seven days a week, it offers prescription refills, COVID-19 and flu tests, vaccinations, and personal care items. Customers can also find toys for pets, healthy snacks, and other everyday essentials. The store provides ways to save time and money through membership programs like ExtraCare® and weekly deals, and offers online shopping with free CVS® Pickup and same-day delivery options. The staff at CVS are highly appreciated for their helpfulness and professionalism. Customers mention that the employees are always courteous and eager to assist, ensuring they fully understand their medications and how to take them. One employee, Monique, was especially noted for her patience, caring attitude, and dedication to helping a customer with medication issues, demonstrating great hospitality and persistence. Despite some frustrations, such as a medication being out of stock or delays in refills, customers feel confident in the staff’s efforts to resolve issues, including calling other stores or online resources. The store’s location and parking are also seen as positives, making it easy to visit. Overall, CVS Springfield is recognized for its helpful staff and commitment to making healthcare simple and accessible.