Firestone Complete Auto Care, located at 2700 S Macarthur Blvd in Springfield, IL, has been serving the community since 1926. This one-stop shop offers a wide range of vehicle services, including maintenance, tire sales, and repairs for all makes and models. Customers appreciate the friendly and professional service, often highlighting the exceptional care provided by the staff. Many reviews mention the quality of service, with customers noting that some employees go above and beyond, providing timely assistance even without appointments. The location is recognized for its reliability, with one reviewer expressing gratitude for being able to receive service on a Sunday, specifically on Mother's Day, at a great price for an oil change. Additionally, the staff is praised for their transparency, ensuring customers are charged correctly and not automatically using stored payment methods. The technicians, including named employees, are acknowledged for their personable nature and honesty, avoiding unnecessary upselling. Customers have reported positive experiences with tire rotations, fluid checks, and repairs, often completed faster than expected. Overall, Firestone Complete Auto Care in Springfield stands out for its dedication to customer satisfaction and quality auto care, making it a trusted choice for local residents.
Overall a good experience in getting my problem fixed, flexible with the pricing and overall pretty honest. Only bad thing was that I waited for about 6 hours-which not very ideal.
May 2024
Super nice staff with great knowledge and customer service.
May 2024
Friendly, professional service, and one of the very few such businesses in town that was open for business on a Sunday- Mother's day no less. Too, the price for an oil change was a real bargain.
