-
June 2022 by chuck ellis
They have missed a delivery (small box, 15lbs) after 3 attempts. It's not difficult as UPS, Fedex, USPS deliver here every day. I would give them zero stars if I could.
-
June 2021 by Danielle Brown
Horrible. I placed an order and before it was even marked as “out for delivery” they returned my order to the warehouse and marked it as a 3rd attempt to deliver, yet they had never been to the house AT ALL. I got ahold of staples and they had to place me another order and it still has not been shipped.
-
February 2020 by B.A.R. Screenprinting
This is the WORST courier service ever. My order was on their truck to be delivered on January 15. Today is the 20th and I still don't have it. I have spoken with them numerous times and no one seems to know where my shipment is. If Staples chooses to keep using them I am going to have to find another supplier. I wish I had the option to give them negative stars.
-
February 2020 by Senior Center
If we could give 0 stars we would. This is the third time we have had deliveries scheduled and four days later we are still waiting for our Staples order. HORRIBLE SERVICE.
-
December 2019 by Alexis Fankhauser
This company's deliveries have been awful for the last 10 months. We have orders that say they are delivered, when they are not. We have orders delivered to the wrong buildings within the company and orders delivered to other companies with completely different names and addresses! They do not have a BOL tells them what is on their truck or how many packages go to which location - they all get thrown on a truck and you are lucky to get all your packages delivered, if at all. Worst ever.
-
December 2019 by Tiffany Bomkamp
Our delivery is usually here by 8:30am. Almost noon and nothing. I've tried calling and the line is just busy. I can't get a hold of anyone
-
March 2019 by Kevin Davis
Keep up the good work guys! I order online frequently and this delivery service is fast and friendly unlike others I’ve met. I also send things out with this company. Springfield IL is well organized compared to past years before. I was blown away when I walked into the warehouse recently, much positive change. Very helpful and friendly warehouse staff. I am pleased to work with this company!
-
March 2019 by tiffany creason
Great team always willing to go the extra mile!
-
March 2019 by Anthony Asbury
good management in Springfield IL- efficient and friendly!
-
October 2018 by Donald Trump
Nobody answers the phone till after 9 office people do not know what there doing. Deliveries in Springfield are always short or late will never use this company agian
-
October 2018 by willie freeman
LIARS LIARS LIARS THATS ALL
-
October 2017 by Ron Schaefer
Not friendly. Dont keep promises and call back as or when they say they will.
-
October 2017 by Annie Ingersoll
When we order from Staples our shipment is sent through this company. Why? I have no idea. Not a single delivery has been on time or in good condition.
