ISPFCU provides top-tier customer service by phone and email, especially helpful for loans. Member credit unions are available in many locations for in-person services. Some reviews note the main branch may close promptly at 4:00 PM, though its ATM is reliable. Employees receive praise for being helpful and cheerful, solving problems effectively. The financing department is noted for doing an amazing job securing vehicle loans with low interest rates.
I want to thank Maggie and the employees at the Ispfcu in Springfield for helping me with a problem which I thought was going to be a Big problem and all I got was a cheerful voice warming the air waves. So here is your 5 stars for your walk of fame which should in mounted in the sidewalk outside the door..Thanks again!!!!
February 2022
Kelly Prior in the financing department does an amazing job each time I've had a vehicle loan. She helped me with my purchase of a 2014 RAV 4 and worked hard to give me a low interest rate!
November 2020
My husband and I have been members here for 20 years and each time we visit , we are met with first rate service! We feel like ISPFCU extends a welcome small town friendliness in a big city! Thank you to all who serve us at ISPFCU. You make each transaction a pleasure!
