Kohl's is a welcoming retail destination that prioritizes customer satisfaction and community support. The store is known for its daily sales, Kohl's Cash, and easy return policies, making shopping both affordable and convenient. Customers appreciate the variety of favorite brands in fashion, footwear, and beauty products, including offerings from Sephora, as well as home decor options that cater to diverse styles and budgets. The staff at Kohl's consistently receive praise for their friendly and helpful demeanor. Multiple reviews highlight outstanding associates, such as Nikia, Lydia, and Andrea, who provide excellent customer service, making the shopping experience enjoyable. The store environment is described as clean and positive, with employees like Ms. Windy exemplifying kindness and support not only to customers but also to fellow staff members. Kohl's commitment to community involvement through Kohl's Cares is also recognized, showcasing their dedication to making a positive impact. Overall, Kohl's combines a pleasant shopping experience with a focus on customer care and community well-being.
Shopping at Kohl’s yesterday was a great experience because of Andi in the Sephora department. Andi was very knowledgeable and helpful. I hope to see her the next time I go.
March 2025
Sarah is the Bomb at Kohl’s I like Tim too
March 2025
The sales associate, Nikia, who checked me out was outstanding. Professional, courteous and sweet. She got me checked out quickly and made me smile. Need more like her!