Macy's, established in 1858, is known as the Great American Department Store, featuring over 740 locations across the country. The Macy's Rogue Valley Mall offers a selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder, along with housewares, gifts, and furniture. However, the store has received mixed reviews. Some customers feel the store looks old and dismal, especially on busy nights, with limited offerings and generic items. There are concerns about the lack of sample bottles at the perfume counters and security cables on coats that prevent customers from trying them on. Despite these issues, many appreciate the friendly and helpful staff, particularly in the Clinique department, where one employee provided excellent service by offering samples and personalized assistance. While some shoppers are grateful for the opportunity to physically see and try on items, others have noted empty spots in the store and out-of-order escalators. Overall, while Macy's offers a traditional shopping experience, improvements are needed to enhance the store's appeal and selection.
