10:30AM - 6PM
1828 W Jefferson St, Springfield“Mike is always helpful and knowledgeable! They have always been able to fix my daughter's iPhone shenanigans (5-6 times) and at a reasonable price. We are so thankful for the guys at Dropped Mobile!”
10AM - 8PM
3429 Freedom Dr Ste D, Springfield“I had mistakenly downloaded an app and gave a scammer access to my phone. The Cricket store in Springfield had only 1 guy working, and he was NOT very helpful. However, the Cricket store guy working in Jacksonville helped me AND deleted the app (which the guy in Springfield did NOT tell me to do!!).”
10AM - 7PM
3651 S 6th St, Springfield“Went in to have old iPhone6 info transferred to iPhone8. Had super service from Terren and Ronnie! The guys are both professional and personable and know their stuff! It didn’t take long at all. Can’t thank them enough from turning my bad day into a great one!(Thanks, Guys!! You are appreciated!)”
“Sara at the veterans parkway store in Springfield, IL was incredibly helpful with explaining our existing account with us and offering a better family package suited for us. Top Notch!!!!!!!!!”
10AM - 8PM
2403 N Dirksen Pkwy, Springfield“These guys make things super easy to get yourself a new phone and take care of your account. And the coverage is great. We always obtain excellent service the the Cricket Team!!”
“Excellent service today went in and Marcus gave me the best service I could ask for. As well as a deal on a new phone for my fiance I just couldn't pass up. Thank you so much for the incredible deal and service today. I would highly recommend stopping by the Wabash store for any boost mobile needs.”
9AM - 7PM
1311 S 6th St, Springfield“Upgrade phones ATT representative Neco (Springfield IL) was extremely polite and professional. He resolved all of my concerns and issues. He's an excellent representative of AT&T.”
10AM - 8PM
2300 S MacArthur Blvd Ste B, Springfield“Jay at this store is amazing. I cannot say enough about the service that we received from her. She deserves 10 stars. I initially called this store, and she answered on the first ring. When I explained the issues we were having, she explained a couple of options, so I drove to the store. From the movie we walked in, she was so helpful and accommodating, and very, very patient with us. I would definitely recommend going to this cricket store and ask for Jay!”
10AM - 8PM
2410 Wabash Ave, Springfield“Jason was very patient in answering my many questions. He asked about how I use my phone to help me choose the right make and model. For example-with my work, I read a lot of spreadsheets on my phone so I thought I would want the 15 Max for a larger view, but after he had me try operating the phone with 1 hand, we realized my hands are too small to be able to reach across the screen with my thumb and operate it single handed. Such a small detail, but it made me realize my best option was the 15 pro! He also helped me with my screen protector and camera protector, then got me set up with all the right chargers. If you are in Springfield, IL- don’t waste your time at an At&T authorized retailer. Go to the Corporate Store on Wabash and ask for Jason!”
“I needed to make some plan changes so I went in. Gary was very thorough in explaining different charges, very knowledgeable. He and his staff were welcoming and supportive. I found the services very helpful and we resolved the issues I was having! Satisfied customer.”
“I went in to get my phone fixed because I thought the charge port was broken. Turns out it just needed cleaning which they did for free. My phone works great now. I would recommend going here if your phone is broke. The staff is friendly and knowledgeable.”