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“Eric was the Technician at Att store on Wabash and I had just walked through the door and he confronted me and asked what I wanted to do. I said I wanted to trade my old phone for a new one. He explained everything I needed to know and helped me set up some things on the new phone, and I walked out of the store not feeling like i got hustled. Att is lucky to have Eric as an employee. Thank you.”
“I went in to get a phone and switch my service over. One of the smoothest transitions I've experienced. JD made sure I had all my discounts and told me about the service trade in. My monthly bill is really close to what I had been paying with my old provider. I'm very happy overall with my visit.”
“robert was very kind, helped even after his shift was supposed to end, and was very knowledgeable about what was best for my situation. overall great costumer service by both gentlemen that were working at the time!”
“If you're looking to save money this month on your cell phone bill and still get a bunch of data Ultra Mobile is the way to go the promotion this month at King City you can get 25 gigabytes of high-speed data unlimited talk and text for only $30”
“Mickey was extremely helpful and efficient in assisting me. Despite the difficult circumstances of working in the store alone with no AC, he didn't complain. The phone rang while he was assisting me and he was able to continue taking care of my issue while at the same time patiently answering questions from the phone customer. He offered me some additional services, which I was not in a position to purchase same day, but he wasn't pushy. If I do decide to make any changes to my phone or account, I will definitely return to seek his assistance. Great customer service is very hard to come by now, but Mickey delivered!”
“Lindsay and maniza went above and beyond what was required I cannot thank them enough for everhrhing they did for me I would have ne or got everything set up if they weren't here and I got a new tablet. Thank you Lindsay and Maniza”
9:00 AM - 8:00 PM
2500 N Dirksen Pkwy Ste A, Springfield
Mobile Phone Accessories
“I was wanting to switch my service from Verizon and my rep Marcus was very helpful and got me a new phone along with new service as quick as possible it was a very pleasant experience.”
“Adam was very knowledgeable, honest and respectful. His manager helped on a few aspects of the interaction who was also very well informed. This is probably the best experience I've ever had an ATT.”
“Fast, Friendly, and Efficient Service!
I recently visited the Cricket Wireless store on Freedom Drive in Springfield to add a fourth line to my account, and I was incredibly impressed with the service. The staff member who assisted me was kind and remarkably efficient, getting the new line set up quickly and without any issues.
The store itself was clean and well-maintained, contributing to a positive and welcoming atmosphere. It's refreshing to receive such great customer service. The process was completely hassle-free. Thank you to the team at Cricket Wireless for a job well done!”
“Ashley at the Dirksen Parkway location greeted us at the door asking not only my boyfriend and my name but my kids as well and got me what I wanted instantly, explained the products to me and we talked and laughed the entire time. She was very personable when asking questions to meet our needs and we left with 4 lines and very happy! I would only go back to her. I give her five stars for sure. Thanks Ashley!”
“Destiny was awesome and answered all questions and has amazing customer service. Prompt service and would suggest anyone looking for a phone with amazing service come to this location and ask for destiny.”
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“Dropped mobile is the absolute best place in town for mobile and electronic repairs. They have a wide variety of electronics available as well for a great price. My family has used them for years and we strongly recommend them to anyone. The customer service is also great. They are very respectful and get the job done fast for an affordable and fair price.”