Red Roof Inn Springfield, IL, offers a comfortable and affordable stay with friendly and attentive staff. Guests frequently mention the excellent customer service, with staff members going out of their way to ensure a positive experience. The rooms are generally clean, quiet, and equipped with useful amenities such as mini fridges, microwaves, and a good selection of TV channels. Many guests appreciate the pet-friendly environment and the convenience of a lobby coffee station. While some reviews note minor issues like a loose toilet or maintenance concerns such as bugs or wall damage, overall, visitors find the rooms suitable for a good night's sleep. The location is praised for being quiet and easily accessible. Despite a few inconveniences, guests feel the value is right and plan to return, citing the friendly atmosphere and the convenience of the accommodations.
The room was clean and easily accessible. The reason why I did not give 5 stars is because the toilet made this horrible sound after being flushed omg.
May 2026
The guy who helped me with a room was very nice and helpful and rooms was very clean and would definitely recommend and would stay there again
May 2026
Great customer service rooms are clean and accommodating
