“My brakes were making a noise. I had them check it out,they fixed it(no charge). Checked everything else out. Told me what else would need to be addressed at a later date.”
“Illini transmission thanks so much for your opinion on what may have been wrong with our son’s vehicle!!! He thought his transmission went out, but you suggested it may be a broken axle and how to check it out. We truly appreciate your opinion on this issue and ultimately probably saving us $3000. Following your suggestions we tried the steps you suggested, shared a video with you of what the vehicle was doing and then had it repaired. We want to give you a shout out and say thanks!!!!”
“Everyone from the lady at the desk to the service guys were very knowledgeable and friendly.
They didn’t try to upsell expensive repairs and were very frank with their assessment. I would highly recommend them”
“I drove my 2022 Honda CR-V Hybrid AWD to Hiller because I found brake fluid from both sides of the front end on my garage floor. I made an appointmenrt but arrived early, and they brought the car in soon after.
The tech came out and told me they had inspected the entire brake syste, including the fluid tank, the rails along both sides of the car, and their were no leaks and nothing wrong with the brakes.
This was the good news. The better news was there was no charge for the inspection.
I'll bring my vehicle back when there is a problem.”
“My Subaru broke down on a road trip and sat at a local Subaru dealership for a week before they told me, on the day I was supposed to pick it up, that they couldn't get the parts or fix it. Floyd's had the parts in 3 days and fixed 2 days after that. Josh is a great guy and will definitely do all he can to take care of you. I'm wish I didn't live 400 miles away or I'd take my car there for all repairs. ??”
“Jack Stoldt is a reputable and fair shop to get your vehicle repaired at. This is something that is become increasingly harder and harder to find too. Today, the battery in my car died. I asked Midas for a quote and they quoted me $500 to replace the battery! Jack Stoldt did it for less than half of that - with the majority of the cost covering the battery, and just a small install charge. And they fit me in right away as a walk-in. This is my second encounter with them within the past 6 months, and I can promise you I will be going back. You should be doing the same!”
“Honest business which is very hard to find in auto repair. Called and requested a quote for brake work and named off numerous extras that I thought I needed because of another shop. O'Dell's checked my vehicle and only replaced what was needed and let me know the other parts didn't need replaced. Saved me hundreds of dollars.”
“I called them due to shakiness in my explorer. I spoke w Mick and he stated he knew what the problem was and it could be done in my driveway to save us hundreds of dollars. Told me to have my husband follow up w him and he did. My husband fixed the issue at home which took maybe an hour and it worked perfectly!!! I will from now on recommend them and will take my vehicle to them in the future . You don’t find this kind of customer service anymore and it’s nice knowing we still have this in our community. Thank you so much for the suggestion that saved us hundreds!!! You all are amazing!!!”