Verizon offers a variety of services for mobile, 5G home internet, and business needs. Customers can visit the store in Springfield or order online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Most reviews highlight the friendly and helpful staff, with specific praise for individuals like Darius and Marissa, who assisted with device upgrades and data transfers. Many customers enjoyed a pleasant experience and felt their issues were resolved quickly. However, some complaints mention long wait times and dissatisfaction with service at a different location. Overall, the local Verizon team is recognized for their excellent customer service and commitment to cleanliness.
Tech was wonderful. Amer weathered a 30 minute call to ATT and persisted. I would recommend him any time
September 2025
Excellent service especially with a worker named Prince I absolutely love the service he does I would definitely recommend him to anyone who wants to switch to Verizon
September 2025
Had a problem with my old phone. Prince was very helpful in explaining all my options and informative in helping me pick out a new phone suitable for my needs. He answered all my questions and was very patient with me. And set up my new phone i just LOVE!
