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January 2025 by Arooba rafi
I strongly advise against visiting this Verizon Store location. Unfortunately, my experience here was overwhelmingly negative due to:
- Incompetent and unhelpful staff
- Extremely rude and dismissive behavior
- Complete disregard for customer satisfaction
I wasted valuable time seeking assistance, only to be met with indifference and unprofessionalism. The consistently low ratings for this store are well-deserved.
Consider visiting a different Verizon location.
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December 2024 by Rafi Ahmed Syed
Worst Verizon Store, wouldn't even give us the wifi to use
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October 2024 by Johnny Satterlee
Employee had barbecue sauce on his shirt, and it was really wrinkled. He was very unhelpful. Somehow, people that came in after us were helped before us, too. Avoid this store if possible.
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July 2024 by Julie Springman
Very satisfied. My husband and I stopped in on a Saturday afternoon, which I was dreading, but to my surprise we had no wait time. We wanted to see what modifications we could make to our plan to better suit our needs. Melissa, the employee that assisted us, was super friendly and knowledgeable. She was able to get us a much better plan for almost the same price. She went above and beyond to help us out. She also gave us information on the best deals for upgrading our phones when we were ready to do so.
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July 2024 by Mary Pelich
Excellent customer service. Knowledgeable staff!
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July 2024 by Paris Behl
I waited 3 days to get my products when I first came in a man was arguing with the people to set up my phone and was complaining about picking up his kids from school when he was on the clock. Then when I asked how expensive the bill would be I was told $200 at max my first bill was $425 honestly from the customer service to the lying about my bill and my internet isn’t loading in specific places I wouldn’t recommend this company I was told by many other people to due AT&T just thought I’d give Verizon a chance clearly I messed up with trusting Verizon!
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June 2024 by Toni Irwin
They fix my phones when thry act up
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May 2024 by Casey Hughes
Absolutely no help
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May 2024 by Slow Bro
Reliable business location.
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March 2024 by Cynthia Aslaksen
I left after waiting 40 minutes and they started waiting on people who came in after even though I was next in line. I really need a new phone and hated to leave but they made me so angry.
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January 2024 by Randy Blair
Sign in was quick and took about 10 minutes to get waited on but a very pleasant experience got my problem solved fairly quickly.
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January 2024 by Shawna Adams
I have been in 3 times this week and the staff has been wonderful each and every time!! My 3 visits weren’t due to issues but upgrades. I had the pleasure of being assisted by Darius twice, and he made my Android to IPhone transition seamless!!! Darius recognized me the 3rd time and made sure I received excellent care again! THIS is why I choose Verizon! Ps….I was impressed by the use of Lysol , keeping it clean!! A+++ customer service!! Thank you to our local Verizon team! You are the real VIPs in the industry.
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January 2024 by Ann Vogel
Immediately fixed my phone in minutes. No ridicule, it was something I did. Very helpful
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December 2023 by Sheila Tool
I went into store and upgraded phone. Salesman told me a free watch was promotion with iPhone 15. He asked what color Never telling me it was a 10 dollar add on per month. He also grabbed a shield cover for I phone and I asked how much and he said 6.99. I said ok. It was 59.99 I Would NEVER AGEED to that amount. Totally deceptive. I called corporate and they got manager on phone who called me a liar and told me Shut up. Service manager was appalled and so was I. Never will go here again.
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November 2023 by Madhu Sudan
Very friendly staff, made my purchase quick and easy…..
