-
September 2023 by Natalie Polechonski
Absolutely terrible service at the pharmacy. Will never be coming back. Order placed online day before for pick at 5pm and come in the next day and no record of prescription…told to return in an hour. Upon return prescription still not ready and told pharmacist is on lunch. Some of us work during the day and take lunch to get their prescriptions, but you will never get your prescription in a timely manner here
-
September 2023 by Bubsy Malone
The photo department is horrible. I called to see if my photos had been developed and sent back, the young male I talked to 24Aug at 6pm didn't bother to ask my name and said they were not there. I went in the next day and my photos had arrived, on the 22nd. Either he's too incompetent to do a job, or just likes to lie to customers.
-
June 2023 by Max D
This particular Walgreens is the worst one I've ever been to. First of all, the working hours are incorrect and have been for several months. They close at 7 pm and not midnight.Second, if you are 5 minutes late to your vaccine appointment and there is absolutely no one inside the store, they refuse service. I scheduled another appointment on the app same day and just an hour later, but they were closed (look at my previous point, the HQ thinks they work later than they actually are).I showed up several days later for my overdue vaccine. They just said they don't carry it (something they could have told me when I was in the store a few days ago?). They had the entire day to call me and let me know (my previous Walgreens pn Stevenson was courteous enough to do that and re-schedule me to 6th St).I asked if they can check with MacArthur when I was in the store and the guy just handed me corporate phone number saying no. After an hour on the phone with the corotate rep, they told me to plead with the techs at Monroe because they can't connect me with MacArthur pharmacy. Having begged, it took 2 minutes for the pharmacist to check with MacArthur and confirm they had the vaccine. I spent an hour in the store talking to robocalls and asking corporate to connect me with MacArthur.Now, I tried printing 5 pages of paper since 8 am (when they supposedly open). 4 hours later I have to call and wait on the line for 10 minutes for them to tell me they can't do it because the printer is jammed. "What can I do?" - they said "You can do whatever you want."Overall, just don't go there. Save your nerves.
-
June 2023 by Gypsy Quarter
Their website says 12am close time, I am visiting from out of town and walked in with 1 minute before 10 and was told the store was closing.
-
May 2023 by Omobola Animasaun
Service is poor and slow. I waited over 10-25 minutes ish all for them to tell me they didn't have what I needed. Will not be returning.
-
April 2023 by Marilyn J.
I'm wondering why I can't give negative stars. I've been trying to get a prescription filled for more than 3 weeks. Every time I go in, the staff tells me some new lie. I don't know if they're all completely incompetent or just taunting me. It's only a matter of time before they kill someone.
-
March 2023 by Dave Young
After using Walgreens on Monroe for several years, i got fed up with pharmacy techs who act like they are doing you a favor by waiting on you, and switched to CVS on Washington where the staff is friendly and was shocked that the price of a few of my prescriptions was quite a bit cheaper. They went out of their way to explain how they could even save me more money on some prescriptions.
-
January 2023 by Dyann Hunter
Worst Walgreens I have ever been to. The staff is awful. They lie, look the other way and treat their customers terrible. I have been going to Walgreens for 20 years. Never again will I go to a Walgreens.
-
July 2022 by game head262
They are not good with customers. They can't keep workers and too many problems. It says open at 6 am but didn't open until 8 am.
-
May 2022 by Wanda M.
A lot of problems getting prescriptions on time even antibiotics and sometimes five days and we have to have those but when I go to other Walgreens I see people have the same problems waiting and waiting for prescriptions so what's a person got to do go to Walmart?
-
May 2022 by Melinda Hall
Service had gone way downhill. I get prescriptions delayed ‘waiting for provider approval’ when the doctor sent it in. I am waiting on a prescription we are hoping will stop or slow diarrhea so I don’t land in the hospital again. It was sent 3 hours ago with a rush request. Just called and was told it would be ready in an hour. I think they are using the staffing shortage as an excuse to slow things down rather than working twice as hard.
-
April 2022 by Linda Vohsen
pharmacy worker was rude. prescriptions never ready on time
-
April 2022 by Linda V.
The pharmacy is awful. Prescriptions are never ready on time even though I allow extra days. The young man who waited on me was rude. Said it would take a week to get my Prescription filled.
-
April 2022 by Jackie W.
This Walgreens is awful!!! I was out of refills and they needed to request a new prescription. So I waited a few days for it to be sent in, which has always been more than enough time for my doctor to send it in. When I checked a few days later they confirmed they had received the prescription and it would ready the next day. I went in the next day, but they did not have it. They claim they never received it, which has never been an issue with my doctor before. I was angry, but I never swore or insulted the pharmacists helping me. However he decided I was too angry and tried to kick me out of the store permanently. I asked how I was suppose to get my meds, since the new prescription was being sent there he swore at me. He said, "I don't give a damn!". You don't swear at customers!!!
-
March 2022 by Michelle Anderson
Josh Washington pharmacy tech at walgreens on Monroe was extremely rude and incompetent. He verified my date of birth, full name, address and last 4 digits of My phone number for each of us twice and I replied "the same as the other" for the last one. Then he told me maybe I shouldn't pick up my son and my medications at the same time anymore and laughed. He was inappropriate, rude and took an extra long time to send our medications and my credit card back out to us.