The AT&T Store in St. Charles offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Staff members are described as awesome, a big help, thorough, knowledgeable, professional, easy to communicate with, and kind. Customers report receiving clear explanations, seamless service for transfers and upgrades, and help with accessories like screen protectors. Reviews highlight that the team resolves confusion, provides excellent customer service, and leaves customers feeling good and knowledgeable about their new devices and plans. Many customers state they will recommend the store and definitely return.
Adrian went above and beyond for me at the store. He helped me upgrade to a new phone while provided such a wonderful customer experience. He was patient and cracked a few jokes during the whole process. Give this man a raise, he deserves it. Just a wholesome human being.
March 2024
Came in the other day, needed a coupe of accessories, needless to say I got what I needed and they helped put on those pesky screen protectors!
March 2024
I was told 4-5 different things over the phone about a certain promotion, and came into this store and Adrian was able to explain everything and thoroughly thank you so much I will recommend anyone to go to this store !
