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“My daughter was due for an upgrade and Krystal could not have been a more helpful! She was able to quickly and clearly provide all the options available and their costs. Once we made the selection, she was tremendously helpful in getting the new phone activated and info transferred over. While we were waiting for information to load, Krystal very quickly and easily helped several other customers that came into the store, all by herself! She was friendly, cheerful, and knowledgeable – what a great customer service example! My son is due an upgrade soon, and I will be going back to this store and asking for Krystal.”
“Andy fixed my son’s screen by replacing it. iPhone 17, with giant white strip down the face of the screen. The only option was to replace. The fee was reasonable $250 all in and much less than replacing a 4 month old phone.
If the replacement screen had been in stock it would have been even quicker. Once in stock (2 days later) I dropped the phone off at 1:30pm. By 3:05pm same day, the phone was ready. The tech also communicated clearly and left me a message about the ordered screen being delivered as expected. Overall great job quick and done well. Thanks!”
“Outstanding customer service from people who know what they're doing. Thanks to Logan who managed a complicated transaction involving setting up a new phone and transferring the old phone to a new user. My best Verizon experience ever!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Cannot even begin to explain how helpful both Emilio and Giann were. Me and my elderly parents came in to upgrade our IPhones. Not only did they get us the best the deal on our phones but they were also able to save us over $150 on internet and tv and were able to explain it to where my 75 and 85 year old parents were able to understand.”