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“I can’t say enough good things about my experience with Greentech, especially with their mechanic, Mike. I initially thought I needed a costly hybrid battery replacement, but Mike’s honesty and expertise saved me thousands of dollars. Instead of rushing to replace the battery, he thoroughly examined my car, ran tests, and discovered that the issue wasn’t battery-related at all.
Mike found that oil had gotten into the air intake, preventing the car from functioning properly. He showed me the air filter, where there was quite a bit of oil, and explained how this was causing the problem. He didn’t just tell me; he took the time to show me the issue and walk me through it with complete transparency. Mike then went above and beyond by cleaning up the oil, reconnecting the battery, resetting the errors, and taking the car for a test drive to make sure everything was running smoothly.
This level of honesty, integrity, and professionalism is rare to find in the auto repair world. Greentech and Mike didn’t just treat me as a customer; they treated me with respect and care. If you’re looking for a company you can truly trust with your vehicle, I highly recommend Greentech. Thank you, Mike, and the whole Greentech team for your exceptional service!”
“I had a wonderful experience when I went in this morning desperately needing a need key fob. The young gentleman help beyond my expectations. They didn't have my exact fob at their location. So he called around and then management for it. He found it and the a manager had one with them and was stopping in the Elgin today. Few hours later they called. When I went back the young lady there help program and cut the new key pretty quickly. Great customer service!”
7:30AM - 10PM
854 Summit St, Elgin
Battery Stores
“⭐⭐⭐⭐⭐
I walked into O’Reilly thinking I just needed a simple part…and somehow left feeling like I pulled into a professional F1 pit lane and the crew chief said, “Relax, I got you.”
First off, Joshio greeted me with a smile so genuine. He asked me how my day was going and made me feel so special. I thought he was about to offer me coffee. We talked for like 10 min about my day.
10 out of 10 customer service right off the bat.
The conversation lasted so long I forgot what I went in there for. He knew exactly what I needed and made me feel taken care of.
Then Rafa stepped in like the professor of auto parts. I had about 47 questions, some of them probably unnecessary, and this man answered every single one without blinking. He broke it down in a way that even I understood. No pressure, no attitude, just straight knowledge.
And Roman… this man deserves his own paragraph. Turns out the part I needed was at another O’Reilly about 10 minutes away. Instead of just pointing me in the general direction and sending me off, he explained everything clearly and even offered to take me there himself. Who does that? That’s next level service. That’s not “good manager” energy… that’s “I actually care” energy.
Between the three of them, I’m convinced if my car ever breaks down again, they’ll show up with tools, snacks, and emotional support.
Seriously though, amazing team. Professional, helpful, and actually care. You don’t get that everywhere.
No manches… give these guys a raise.
5 stars all day. ⭐⭐⭐⭐⭐”
“I was here today and the young gentleman was very helpful and attentive. He really was looking for the best option that would benefit me the most. Thank you for your help you rock!”
“I had a great experience today 10/10/2025 at O'REILLY on McLean and Wing Street. Josh, Roman and Jose took great care of me and my car. They replaced the battery and license plate light bulbs.”
“Great people. Have most parts I need. Struck out today. Called ahead. Yes they had parts. Got to store only one u joint and no stereo puller tools they said they had. Wasted time, wasted phone call. Total bull s today.”
“Giovanni went over and beyond and kept checking the system for me to find my battery so I couldn’t warranty it out. On other hand the supervisor/manager on duty kept brushing me off and rather had argued with me while Giovanni kept digging to find my battery in the system so I couldn’t warranty it out. Give that young man a raise.”
“Had to drive out from another store to get the part needed from this store. First team member wasn't sure and almost had to leave without the part. Ran into Jose as I was leaving who did everything he could resulting in getting me the right part fast. I appreciate this type of customer service while juggling multiple other customers”
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“I needed some help with my parking brake light. Manny was extremely helpful. I will recommend this store for auto parts in the future. Customer Service above and beyond!”