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“I can’t say enough good things about my experience with Greentech, especially with their mechanic, Mike. I initially thought I needed a costly hybrid battery replacement, but Mike’s honesty and expertise saved me thousands of dollars. Instead of rushing to replace the battery, he thoroughly examined my car, ran tests, and discovered that the issue wasn’t battery-related at all.
Mike found that oil had gotten into the air intake, preventing the car from functioning properly. He showed me the air filter, where there was quite a bit of oil, and explained how this was causing the problem. He didn’t just tell me; he took the time to show me the issue and walk me through it with complete transparency. Mike then went above and beyond by cleaning up the oil, reconnecting the battery, resetting the errors, and taking the car for a test drive to make sure everything was running smoothly.
This level of honesty, integrity, and professionalism is rare to find in the auto repair world. Greentech and Mike didn’t just treat me as a customer; they treated me with respect and care. If you’re looking for a company you can truly trust with your vehicle, I highly recommend Greentech. Thank you, Mike, and the whole Greentech team for your exceptional service!”
7:30AM - 10PM
854 Summit St, Elgin
Battery Stores
“⭐⭐⭐⭐⭐
I walked into O’Reilly thinking I just needed a simple part…and somehow left feeling like I pulled into a professional F1 pit lane and the crew chief said, “Relax, I got you.”
First off, Joshio greeted me with a smile so genuine. He asked me how my day was going and made me feel so special. I thought he was about to offer me coffee. We talked for like 10 min about my day.
10 out of 10 customer service right off the bat.
The conversation lasted so long I forgot what I went in there for. He knew exactly what I needed and made me feel taken care of.
Then Rafa stepped in like the professor of auto parts. I had about 47 questions, some of them probably unnecessary, and this man answered every single one without blinking. He broke it down in a way that even I understood. No pressure, no attitude, just straight knowledge.
And Roman… this man deserves his own paragraph. Turns out the part I needed was at another O’Reilly about 10 minutes away. Instead of just pointing me in the general direction and sending me off, he explained everything clearly and even offered to take me there himself. Who does that? That’s next level service. That’s not “good manager” energy… that’s “I actually care” energy.
Between the three of them, I’m convinced if my car ever breaks down again, they’ll show up with tools, snacks, and emotional support.
Seriously though, amazing team. Professional, helpful, and actually care. You don’t get that everywhere.
No manches… give these guys a raise.
5 stars all day. ⭐⭐⭐⭐⭐”
“I’m a newer customer at this location, and I’ve been impressed both times I’ve been in. Today, Connor had a nice vibe in the store, as he was super friendly and engaging music was playing. Thanks for the conversation!
An older gentleman helped me out the first time and educated me on batteries. I’m a big gamer and I can swear by these batteries over the name brands! Thanks so much and see y’all soon once I need a recharge!”
“The customer service was great! My old key fob broke and they took the time and searched to find a replacement for me. I really appreciate the above and beyond service.”
“Nice people, prompt truck unloading. Park on the street, check in, when they open the door, back in off the street. The four wheeler traffic mainly know the drill and we're not impatient.”
“I had a great experience today 10/10/2025 at O'REILLY on McLean and Wing Street. Josh, Roman and Jose took great care of me and my car. They replaced the battery and license plate light bulbs.”
“This is the hidden gem in the Elgin/South Elgin area.The guys working here are the best.They try and help everyone and always seem to have a solution.I am reluctant to post because I dont want them to get to busy.The one in Elgin though sucks ,terrible service and other places in the area dont have enough material and as good of service”
“Giovanni went over and beyond and kept checking the system for me to find my battery so I couldn’t warranty it out. On other hand the supervisor/manager on duty kept brushing me off and rather had argued with me while Giovanni kept digging to find my battery in the system so I couldn’t warranty it out. Give that young man a raise.”
“Had to drive out from another store to get the part needed from this store. First team member wasn't sure and almost had to leave without the part. Ran into Jose as I was leaving who did everything he could resulting in getting me the right part fast. I appreciate this type of customer service while juggling multiple other customers”
7:30AM - 9PM
255 Roosevelt Rd, West Chicago
Battery Stores
“I came in for a new battery and a man name Julien help me I'm handicapped .I could not leave my car but he delivered it to outside of store to my car .he's a great guy .I hope all other staff is the same .great service .thank you.”
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“I needed some help with my parking brake light. Manny was extremely helpful. I will recommend this store for auto parts in the future. Customer Service above and beyond!”