Dick Pond Athletics St. Charles is a trusted store in the Fox Valley area that specializes in running shoes, track and field, cross country spikes, and wrestling shoes. The store offers a wide selection of running apparel and provides helpful services like free gait analysis and personalized shoe fittings, with knowledgeable staff available every day. Customers appreciate the high-tech foot measurement and the attentive service, which ensures they find the perfect shoes for their needs. Many reviews highlight the staff's expertise, patience, and kindness, making even anxious shoppers feel comfortable. One customer shared a positive experience working with a staff member who explained gait results and shoe differences thoroughly, resulting in a satisfying purchase that included two pairs of shoes. Another reviewer mentioned being measured for orthopedic shoes and receiving tailored recommendations for insoles. The store also hosts free events like fun runs and beginner running programs, such as Walk2Run, welcoming runners of all levels. Staff members are praised for their helpfulness, especially in guiding customers through various options and ensuring the right fit, even when preferred styles are unavailable. Overall, Dick Pond Athletics St. Charles provides expert advice, personalized service, and a friendly environment, making it the go-to place for athletic shoes and gear in the area.
Great experience here, high tech foot measurement, first three pairs of shoes he brought out to try were all perfect. Really nice to have service at a place were people know what they're doing.
February 2025
Great staff and selection of shoes. I was extremely impressed with knowledge base of employees.
June 2024
Had to come here for orthopedic shoes she measured my feet, watched me walk, and I also steeped into some sort of scale to measure how I step, from that she was able to determine the type of shoe I needed. I'm very happy with my purchases as well as the insoles that were recommended.
