“Luke did a great job explaining all the options and helped me choose an excellent mattress. The whole buying process was smooth and professional. Highly recommend!”
“Absolutely love our new Nectar mattress! It's incredibly comfortable, supportive, and has improved our sleep quality significantly. Ron was friendly, knowledgeable, and made the whole buying process smooth and easy. Highly recommend!”
“Ron was so very helpful & we left very happy with our purchase today! Excited to replace our old mattress with the new Beautyrest Ron helped us pick out today. Looking forward to the adjustable base & new pillows also. Thanks again, Ron!”
“Thanks John for all your help this weekend! I really do appreciate you taking the time to really listen to what exactly I was looking for in a mattress, without trying to up-sell me on other bigger options - though I do understand why you do need to do that sometimes! But I came in already with a mattress in mind and you showed it right to me and had me try it out - with other options very similar in type and budget. Your personality was very professional and friendly - thanks for the jokes and laughs along the way! I will continue to be a repeat customer in future :) Thank you, again!”
“Monica was absolutely wonderful. She helped us pick the right mattress. Monica was knowledgeable on each mattress. She was a pleasure to work with. Thank you Monica!”
10AM - 4PM
33W361 Roosevelt Rd, West Chicago
Mattress Stores
“Alek was great ! Him and his friend delivered my new stove and were in and out in 20 minutes. My stove is beautiful! Great job!!! If and when I need any appliance I will buy from him.”
“We had a good experience shopping for a new mattress. Our salesperson looked up our previous mattress purchase and based on our past and current preferences was able to guide us to the perfect new mattress. They were also very good at applying all available offers, discounts, and promotions to get a the lowest price. We have purchased multiple mattresses for ourselves and family at Mattress Firm and we would highly recommend them for your next purchase.”
“Ryan was very helpful with our buying a washer and dryer. Explained the differences and which would be best for our sheets and comforter 2 day delivery awesome Thank you”
“Bought Beautyrest Black on Randall Rd, South Elgin store. At this location, Jerry, who I was interacting with is the best and went above and beyond to fulfill my needs and patiently walk me through and answer all the questions”
11AM - 6PM
1598 N Farnsworth Ave, Aurora
Mattress Stores
“I ordered a sectional and bed frame from here Feb. 27 and it was delivered the next day Dulce was so great and professional, the guys Fabian and Manuel set up both which was fast . I definitely recommend buying from them.”
“We had a great experience buying from HassleLess! My wife and I picked out the mattresses we liked online, then I popped into the showroom to compare and choose between them. We finalized the order online and had our new mattress 24 hrs later. It couldn't have been easier - and we saved a bunch!”
“I love my furniture! I received my sectional today and im obsessed! The customer service is top notch. I rate this company a 10. Please shop with them, you want be disappointed!”
“My new go to furniture store. I recently moved into a new home so as expected, I needed to purchase many new pieces. After two failed attempts by Wayfair to deliver a bedroom set, my wife and I had to start searching for a set from a different store. I found Hollywood Furniture using a Google search so we decided to stop in one Saturday morning. I met the owner Monier who is very gracious. We also partnered with Jessica, and they both helped us find a new bedroom set. The sales experience was refreshing. I didn't have to pay anything upfront plus they offer free delivery. If anything arrives damaged, they will make it right. There were two drawers from that set that arrived damaged and in 2 business days I had new drawers delivered direct to me. I then canceled an existing order with another furniture company and placed that order with Hollywood. Part of that second order just arrived and we're very happy. Please check them out if you need furniture for your home. Hollywood partners with various manufacturers so they may find exactly what you're looking for.”
“Patty and her staff are amazing. They have done a wonderful job for us at Kidz Bedz in Arlington Heights. Thanks for the 15 years of serving us . Sincerely , Scott Ryan and Alex”
“Liam was the best! I had a great experience with him. He is very knowledgeable and took a lot of time with me to make sure he offered the right type of mattress for my aches and pains. He also sold a mattress to my daughter years ago, and we had a great experience with him at that time also. I highly recommend Liam and getting a great price at Better Sleep outlet.”
“I moved from Chicago to NY recently and my movers incorrectly assembled my bed causing it to break immediately when I sat down on it. I called Baxton to ask about a bed I had purchased from them over 3 years ago so I could purchase the correct parts to repair my bed. I spoke to Ali who was incredibly kind and helpful, going as far as to contact Baxton’s other store to see if they could pull my purchase information. Through her help, I was able to identify my exact bed model and will be having it repaired soon. There was no incentive for her to go out of her way to help me, considering I wasn’t a prospective customer but she had me send her pictures of the bed and worked with me to identify the bed. It’s rare these days to experience good customer service (I’ve been receiving awful customer service my moving company) and I’d encourage everyone to use Baxton. Plus, the bed I have is fantastic over 3 years later. Thank you to Baxton, particularly Ali for her outstanding service and help.”
“Excellent service and agility in the processes, very satisfied and happy Aracely, a very efficient and effective advisor, solutions to all my problems and expectations, Super Recommended!!!!”
“Sania,Our salesperson, was lovely to work with. Patient and enthusiastic.
The problem was with the extras-a product protection arrangement and getting an Ashley credit card. The expenses for these 2 services totaled over $500, and we were not told the cost, but found out once we got home. We went in the next day to remove both, and it was no problem. Buyer beware.”
“We worked with Jack at the Saint Charles location. He brought up a lot of great points to educate us to make the best decision to get the best night sleep. I highly recommend this location.”