Verizon at 3834 E Main St is known for its friendly and helpful staff who provide a positive in-person experience. Customers appreciate the patience and kindness of the team, especially when dealing with issues related to upgrades, account plans, or device repairs. Moe is frequently mentioned for his multitasking skills and excellent assistance, including adding lines and resolving account questions. Tyler also receives praise for his quick and knowledgeable help, such as fixing a broken phone screen and solving problems with a Google watch. The staff are attentive to customers' needs, making sure they have the right plans, accessories, and services, including international calling for travelers. Many customers have been loyal to Verizon for years, citing the store's great customer service as a key reason. Whether it’s troubleshooting devices or helping with new phones, the team at this location works efficiently and with care. Overall, the store provides a welcoming environment where clients feel valued and supported in their wireless needs.
Outstanding customer service from people who know what they're doing. Thanks to Logan who managed a complicated transaction involving setting up a new phone and transferring the old phone to a new user. My best Verizon experience ever!
October 2025
They are really kind and friendly at this location! Moe was multi tasking like a boss and definitely helped me with all my issues I was having with my previous phone provider. Definitely recommend!
September 2025
Tyler at Verizon is great! He helped me this morning with fixing my broken screen. AND, my international calling on another line. Tyler and Moe both made sure my daughter had calling while she was traveling out of the country. This is the place to go!
