Old Second National Bank's Randall Branch in St. Charles is consistently described as providing excellent, friendly, and helpful service. Every single banker is noted for being very kind, making each visit a pleasant experience. Reviews highlight the staff's willingness to answer all questions and help with every need. Customers report being treated very well, with many stating it is hands down the best bank compared to larger national chains. The branch features a fully functional drive-up with tellers. Backed by over 150 years of heritage, Old Second maintains a commitment to a better banking experience for individuals and businesses.
Lesley was super helpful with assisting me and I look forward to banking with Old Second National
December 2023
I travel from Aurora to St Charles just because the quality and overall helpfulness of this branch. Everyone is so helpful and service with a smile. The branch manager had also fixed issues for my account no other branch could!
December 2023
Excellent service very very friendly people Kayla, Maya, Dawn, Kathy and Kayla are awesome. They treat me very well matter fact they help me every time.
