CVS, a prominent pharmacy chain, has received a mix of reviews from customers. While some have reported encountering friendly and helpful staff, particularly at the pharmacy, others have expressed disappointment with the customer service and store management. The reviews highlight the store's large size, clean and easy-to-navigate layout, and a good selection of products. Customers have praised the convenience of the online ordering and returns process, as well as the effectiveness of the rewards program and coupons. However, some customers have encountered less-than-friendly staff, with a few mentioning a less-than-ideal disposition from the store manager. The reviews also suggest that the store may be facing challenges common to many retail businesses, such as staffing shortages and product availability issues. Overall, the reviews suggest that CVS provides a generally positive experience, with a focus on the pharmacy services and the convenience of the store. While there may be occasional issues with customer service, the store's strengths, such as its size, selection, and rewards program, seem to outweigh the negatives for many customers.
I have had the same cashier attend me twice and she has been very friendly and helpful both times. She makes sure my rewards are coming thru and applied so I receive my discounts that I have earned.
September 2023
Had to change pharmacies at first then when I got to CVS I enjoyed the service and the caring from the staff, I am greatful for the help and support and the ability for them to go the extra mile .
August 2022
I have had great experiences with all the staff, verykind, helpful and courteous at the Sterling store!
