The Cricket Wireless Authorized Retailer is known for its exceptional customer service and knowledgeable staff. Customers have consistently praised the store's representatives, such as Anderson, Anthony, Helena, and Kristina, for their patience, problem-solving skills, and ability to provide clear explanations about plans and smartphones. Despite occasional technical issues with the store's computer system, the staff has been commended for their calm and reassuring demeanor, as well as their determination to find solutions. Clients have expressed gratitude for the staff's attentiveness, quality of service, and their willingness to go the extra mile to address complex problems, even when it required spending an extended period of time to achieve the desired outcome. Overall, the Cricket Wireless Authorized Retailer has earned a reputation for providing a comfortable and satisfactory experience for its customers, thanks to the expertise and exceptional customer service provided by its dedicated team.
Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket... read full comment
April 2024
Great customer service from Helena. Thank you so much
February 2024
Helen is absolutely amazing! Very smart and helpful. Excellent service!
