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10:30AM - 7:30PM
929 E Irving Park Rd, Streamwood
Mobile Phone Accessories
“Krystal, the new store manager, was amazing! She lowered my bill and made the whole visit easy and super helpful. You can tell she really cares. Keep her around!”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
10AM - 8PM
557 N McLean Blvd, Elgin
Mobile Phone Accessories
“Mohammed replaced the face plate on my android in 20 mins and charged me a great price. He pointed out the last repair in Bartlett was done poorly when the speaker was replaced. Highly recommend Mohammed.”
“Ali did a really great job and fix my mobile in like 20 minutes which I was about to throw away because other shop person told me that it can’t be fixed and he also offer low price ?”
“Charlene did an amazing job at helping me with the issues i was having on my phone. As someone who's not exactly "tech savvy" I appreciated how patient she was with me. :)”
“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phone Accessories
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“The screen went out on my phone so I went to a Verizon store to see about getting a new one. I was so disappointed. The tech acted like he did not want to deal with me at all. Someone recommended me to the Verizon store in St Charles. I'm so happy that I went there, I'm 74 and don't know a lot when it comes to the new technology. Amar went beyond to help me find a new phone and get it all set up! This is my go to store from now on. Thank you again Amar!”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“Exceptional customer service. I forgot who helped me but he was a younger man. I came in for the inner screen of my Zflip to be repaired through Samsung Care. Not only did they have a very short turnaround time; they surprised me and fixed an issue I had with my phone that I was complaining about. (Context: I'd gotten my phone repaired a year ago at a different location, and they replaced the back of my phone with a part that said "demo model". Each time I subsequently went back to them, they would give me an issue about having a demo model when it wasn't one.) Anyway, they replaced it for me which was a nice surprise. Even though this place is a drive for me, I'll be frequenting this location for future repairs.
Thanks!”
“Nick was very nice and friendly he was very helpful and provided great customer. The store closed at 7 and he stayed more than that just so we could be helped with.”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
“Agent Lucas was very professional and explaining in great detail the various options I had as a customer, also taking extra initiatives in providing exemplary customer service. Appreciated his hard work and honesty, when purchasing a new IPhone and internet service. Thanks again. ?”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
“Jose was awesome ...so helpful and patient he walked me through the whole process of switching to new upgrade my new phone. I've been a cricket customer for 6 years and no one at cricket ever took time to help me so much! Thanks Jose! We will be back”
“Adrian went above and beyond for me at the store. He helped me upgrade to a new phone while provided such a wonderful customer experience. He was patient and cracked a few jokes during the whole process. Give this man a raise, he deserves it. Just a wholesome human being.”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
“Cute store with very friendly staff but the prices are hit or miss and it's very cramped. Bought a figure for around 40 dollars which is very good in my opinion.”
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“Service was awesome. Was at another cricket store in Elgin. Not helpful. Pedro Martinez assistant manager was so helpful. He needs a raise. That's the kind of service that makes a business successful.”
“I stopped in yesterday having an ongoing issue with my phone and I couldn’t quite figure out what was wrong with it. Miguel despite me being angered by the situation helped me solve the issue while keeping a professional demeanor. I was in and out within minutes. I loved how honest he was without trying to upsell me like most places do. Will be returning to this specific location just because of him.”
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“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”