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“Stopped by the Bartlett Post Office the other day. The two men that work here are always helpful and pleasant to talk to. I enjoy chatting with them (if it’s not busy). They are super friendly and very efficient! All of my mailings done at this post office have made to their destinations in a timely and secured fashion.
A special thanks and highlight to one of men who works here most times - alone. He is really good at keeping the line moving and valuing your time. Wonderful job, sir!!”
8:30AM - 4:30PM
5N431 Railroad Ave Unit 1, Wayne
Post Offices
“This is the best post office around! The employees are so friendly and helpful. They are also fast and efficient. I’ve never had a bad experience at this location.”
“What a great post office! Parul provided excellent information to help me with my complicated questions! Thank you Parul. I will definitely be back and I recommend the post office to everyone.”
“I recently moved to this area and whenever I go to this post office there is only 1 lady working at the front all by herself! my father used to work in the post office & their job is super hard so therefore we should be supportive for all the postal workers who are working and treat them with respect.”
9AM - 1PM 2 - 5PM
616 E Main St, St. Charles
Post Offices
“This location honestly deserves a higher rating. I've primarily used the 2600 Oak St in the beginning since I live closer to that one, but every time it was the worst experience I've ever had in customer service. The clerk who works at this location is very nice and knowledgeable. Absolutely no issues when I come here. I can't recommend this location enough. I've recently been doing a lot of eBay shipments and it's always a smooth process when I come here.”
“I recently moved back to this area and I rely on the Carpentersville Post Office to process all my requests like hold mail, etc. The customer service here is excellent.”
“Pernice is amazing ! She provided me the best customer service and went above and beyond for me. She helped me fill out my documents (without knowing I forgot my glasses). She really made my day.”
8:30AM - 5:30PM
440 W Colfax St, Palatine
Post Offices
“Octavia handles passport applications and she was amazing! I came to this specific location based on reviews about her. Great customer service, personable, and very friendly. If you are going to apply for a passport, I suggest making an appointment at this location. She will take great care of you. Thank you, Octavia!
You can complete your application online and print it out (this is the easier option). Otherwise, you can fill it out in person when you arrive.
Be sure to bring a valid ID or driver’s license, along with your birth certificate or a certified copy. They will need to send the birth certificate in with your passport application, but don’t worry, it will be returned to you.
Also, bring a credit or debit card to pay the passport and processing fees. If you plan to have your photo taken there, bring some cash as well, just in case they only accept cash for photos.
If you come prepared, the process should be quick and painless!”
“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”
“I had the pleasure of working with Gale on a package of mine that was having issues being shipped from my post office. She followed up with me everyday on updates and eventually got it worked out to be delivered. She was so great to work with, almost would'nt mind if another package was delayed going to her location! haha. Thanks again Gale!”
10AM - 4:30PM
106 Barrington Commons Ct, Barrington
Post Offices
“Veronica was absolutely amazing. She not only went above and beyond to help us out, she caught several mistakes in our passport application that we were able to fix before it went out. Thank you!
Post office itself was clean and quiet. Loved it.”
“Maher was just amazing ! For the first time in my life, I was mailing a package to Puerto Rico… He has not only helped me with address and labels. Throughout the whole process he was super politely explained How the package is gonna get there safer! Just an amazing experience! Thank you again!”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
“Jessica was FABULOUSLY helpful. I was worried about shipping a flute and she was so calm and quick to help me with a smile and patience explaining the different shipping options. If all postal workers were positive/cheerful/ready and helpful like her- so many people would find themselves walking out with a smile each time they went to USPS.? ???? 5 stars, because this is the best service I’ve ever received at any USPS.I don’t remember names easily, so I went back in to see her name tag as she helped someone else in line. I hope her boss knows what an asset she is to their facility- she had a warm welcome for everyone who passed through the door, as the sole front desk employee this Friday afternoon.THANK YOU TREMENDOUSLY JESSICA, for helping me get a package ? on its way to NJ. ?? I’m so delighted I went to this post office today! ?”
8:30AM - 5:30PM
108 W Schick Rd, Bloomingdale
Post Offices
“Service has been improved. After all, this is federal job, and has a lot of rules for employees to follow.
I am asking community to support local USPS office, and asking to understand why people are actually serious about their job. I am hoping that administration will see my review! Please return two blue mail collections bins . It was not good idea to remove those. Before Christmas letters were falling out from that only one box. It creates traffic jam ,and line of 2 to 3 cars by that drop off box.”
8:30AM - 6PM
2670 W Lake St, Hanover Park
Post Offices
8:30AM - 1:30PM 2:30 - 4:30PM
1420 E Algonquin Rd, Algonquin
Post Offices
“Linda is always helpful with answering questions I have about shipping. She speaks with knowledge and makes it simple to understand my needs when shipping. She always says hi and greets you with a smile. I come to this location daily and never have I felt uncomfortable stepping into this location as I have in others. I just want to thank her for all the hard work she puts in day in and day out. Definitely a gem at this location.”
9AM - 1PM 2 - 5PM
147 E North Ave., Glendale Heights
Post Offices
“Andrea is really helpful and knowledgeable when it comes to shipping packages out.
She is also very organized
This is probably one of the best USPS offices you can go to. Usually there isn’t much of a line either. I would recommend this facility.”
“I would go out of my way to come to the location because of Sheena! She’s so personable w/ exceptional customer service. She a gem, give her a raise.
—Khara”
“Both of the people working there were amazing, friendly and did their best to help everyone who walked in. I've been to the Barrington USPS many times, and have always had a good experience”
“Dropped off a labeled signature package here, didn't get a scan for a week. I suppose this could have been partly my mistake because I didn't ask for a receipt, but either way. I called the postmaster and the missing mail line, package tracking updated 2 days later.
Not too fast, and I did have to ask, but the postmaster was very kind on the phone, and my issue did end up getting resolved just a day after I spoke to her, and all things considered, pretty fast for government work.
4 stars. Would most likely use them again.”
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“I arrived at Streamwood United States Postal Service. I went to my mom's house and my mom said please mail my box and also my mail. If customers bring boxes the staff will weigh the package and ask customers is there any valuables inside the box. The staff will offer a receipt and on the receipt will show where the package is being delivered.”