U-Haul Moving & Storage of South Streamwood provides truck rentals, trailers, and self-storage solutions. The property is noted as clean, well-maintained, and secure. Many reviews highlight a specific employee for being kind, helpful, and knowledgeable. This staff member worked hard to assist guests, demonstrated equipment, and resolved issues such as helping customers access a locked storage unit. The site manager was also understanding in resolving a billing misunderstanding about a truck return. The process of picking up and dropping off equipment is generally described as easy. However, one difficulty involved adding an extra driver to a rental, as it could not be done online or with the available staff, which delayed a move. Overall, the location is seen as a big brand company that cares, with staff accommodating guests to create a less stressful moving and storage experience.
I rented cargo van and storage unit from this location. Deshawn, the GM, qas absolutely awesome. Hands down the best experience I have ever had renting at a storage facility. Super impressed.
June 2024
There was a misunderstanding about returning the trunk and being charged additional day. The site manager was more than understanding and said he'd refund for the additional day. Which happened to be my family groceries money. Blessings to Deshaun.
February 2024
I just booked a unit for storage Deshawn was very helpful. And i got one month free as this is my first time. Hopefully process will be smooth on day of storage move-in.
