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February 2024 by Rosie Barrios
Its always the same people working here and they are complete jerks and could careless about you. If you don't understand how something works, too bad go figure it out on your own. They're always so rude and I couldn't take coming here anymore, it gave me so much anxiety i had to start using the kiosk for my services (which i love after i found out about it). I was always trying to be nice and understanding but even then they would be so rude to me and i would witness how cruel they were to some poor people that just needed some help. My parents brought us here one time when we were younger for our passport photos and it was the worst experience ever.
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February 2024 by Dsa Dsa
The kiosk outside the lobby is completely unreliable a majority of the time. The responsible person for this device isn't in the building and doesn't have a first name that can be released to the public. I go to the kiosk to not deal with the useless bodies behind the counter.
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February 2024 by Heather Stuart
I never have any problems there, they are great.
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February 2024 by Chris Brandt
Not really sure of all the bad reviews. Never had a bad experience here. Today was the best. Made an appointment for by kids to get passports, or so I thought I did, the man that helped us was like, not a problem I'll do it. He told me where I forgot to hit confirm. He was so nice. Even the ladies working here seemed super nice and friendly. We were in and out in about 15 minutes. Thank you Streamwood post office for making my kids first post office visit exceptional!
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December 2023 by Pola Kubiak
the most unpleasant and unprofessional service I have ever encountered. If you can, avoid this place. Today I was served by an exceptionally unpleasant, screaming lady - it was on Saturday, December 17.
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December 2023 by Jannette D
Young African girl was so rude in the counter. I agree what a waste of money for government employee. Uggg hate going to this post office rude unhappy workers.
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December 2023 by Prinkal Choksi
The worst service I have ever received. Elsa or whatever her name is said no to taking passport pictures because she does not like to do it. This is so unprofessional and ridiculous. Noone should be treated this way. Its your damn job and you cant say no just because you dont feel like doing something. You probably shouldnt be working there if you dont like it.
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August 2023 by Joshua Betinis
Don't go here. Scam. Waste of time. Not a real business. Go to hp township on Bartlett and 59 brown building according to the guy who gave me attitude and didn't help on my 1st phone call just made me more confused and upset- Chris Lilie- if the customer is upset because u canceled a meeting without telling them and waste their time, atleast notify them so they don't waste more time. And learn to reschedule meetings instead of putting all of the extra work YOU created on the customer- terrible business practice, that's why the ratings are so low. Everyone knows this place is trash, my family was like oh why did u go there? How is this place still in business with these incompetent workers who can't provide basic custom service or help in any way? They just make u more upset, why even have a call number or workers in the building if they don't help or provide basic customer service? Is the job market that bad that u have to hire people who don't know how to perform their job??? Weird.
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August 2023 by Janusz Witkowski
Worst post office in all west suburbs you make appoitment for passport with Your child and take day off from work Coming and they said Its canceled no e-mail no call The post office is Food store or hair salon so they can close or cancel whenever the want ?
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July 2023 by Navjot Banipal
Lied about my shipment. Telling me it’s already shipped and it’s in the airplane, even though my parcel is traveling just 30 miles from this post office. The asian/Indian guy at the front was very rude and thinks costumers don’t know anything. Very bad communication skills and rude behavior.
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July 2023 by Yasir
The gentleman at this location guided us in detail about the newborn passport and asked us to comeback with the updated picture. Much appreciate his guidance and thanks!
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June 2023 by MNT 540
No customer service. No knowledge. And to think we pay for these people’s salary with our tax money makes me angry. They should not be qualified for pension
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June 2023 by Rene orozco
Very rude not helpful at all and definitely a lack of customer service
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June 2023 by Roxanne T.
I don't begrudge anyone taking vacation. Our regular mail lady is GREAT, and this week she was on vacation, so we got delivery late, which is OK because the subs need to take care of their routes first. But we haven't had any delivery AT ALL for the last 2 days! When I called the PO, they answer the phones!!!
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May 2023 by Vladimir Yeliseyev
I am using this USPS almost every day, excellent service, very Friendly and knowledgeable stuff, always helping with any problems.Thank u guys so much for your great service!!!!❤️❤️❤️Veronika Eckerson..
