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“These vials are great quality at a great price! Our pharmacy orders a large number of vials every month and they always arrive in great condition and in a timely manner. Ordering online is very easy and the service is amazing. The 13 & 16 dram prefer vials are exactly what we need for dispensing. We will continue purchasing from The Vial Store!”
“I am a new club member and also a senior. I fully expected to get a card to check out, instead they expected me to check out online. I was at a total loss on how to do that and ready to cancel the whole procedure. Instead Debbie, in customer service, went out of her way help me. She even had me bring my items for purchase to her and she demonstrated the process of how to check them out. She was extremely patient and courteous. I couldn't have done it without her help.”
“This Costco is spacious where even during the busiest hour you can get around easily. I’ve found that the employees at this location are more kind and courteous. Always a pleasure visiting this store.”
“We haul from here 3 times a week and are generally very happy about it. Pretty quick on load times [as long as the product is pulled, and not changed]. Docks are easy in and easy out. No overnight parking if that's a question.”
“I am a new club member and also a senior. I fully expected to get a card to check out, instead they expected me to check out online. I was at a total loss on how to do that and ready to cancel the whole procedure. Instead Debbie, in customer service, went out of her way help me. She even had me bring my items for purchase to her and she demonstrated the process of how to check them out. She was extremely patient and courteous. I couldn't have done it without her help.”
“I had an excellent experience with Thuy. She went out of her way to make sure I received my medications. When she saw I was struggling to get a hold of another pharmacy to transfer my prescription, she went above and beyond, calling the pharmacy herself. All the while, she never rushed me or made me feel like I was inconveniencing her. Thuy’s friendly demeanor just guaranteed a repeat customer!”
“Was able to schedule an appointment the very next day for new tires, as they were the only ones near me that had them in stock. They were considerably less than other estimates I had received and I was in and out in under 30 minutes. Super nice guys running the shop and discovered the offer free, balancing and rotations if you buy their tires.”
“I am a new club member and also a senior. I fully expected to get a card to check out, instead they expected me to check out online. I was at a total loss on how to do that and ready to cancel the whole procedure. Instead Debbie, in customer service, went out of her way help me. She even had me bring my items for purchase to her and she demonstrated the process of how to check them out. She was extremely patient and courteous. I couldn't have done it without her help.”
“Costco has long been one of my favorite places to shop, largely because their exceptional customer service sets the benchmark for excellence. I frequently visit the Schaumburg location, and I would like to recognize two outstanding employees there: Dan and Carmelina. They truly embody what exceptional customer service looks like.
I’ll share one example about Dan. I recently purchased a vitamin, and after checking out, I noticed the price on my receipt was $7 higher than what I had seen on the shelf. I approached Dan at the service desk and offered to go back to the aisle to take a photo of the price tag. Instead of asking me to do that—as many others might—Dan immediately took it upon himself to run to the aisle, take the photo, and bring it back to show me. On several other occasions when I needed assistance, Dan was equally helpful and solution‑oriented. Dan, thank you for your outstanding service and dedication.
Carmelina is another exceptional team member. She is genuinely friendly and always willing to help. When she worked in electronics, she once recommended a pair of over‑the‑ear headphones based on her own research and experience, and her guidance was spot‑on. There have also been times when I had issues with products, and she assisted me with the same kindness and professionalism. Carmelina, thank you as well for your consistent support and customer care.
Costco should be proud of employees like Dan and Carmelina—individuals who elevate the customer experience and represent the company with excellence.”
“Workers are SO NICE!! That food court is always being cleaned and stocked up! The line gets long sometimes but it’s those prices! Unbeatable. Pizza was fresh, hotdog combo was delish! Their chicken salad is to die for. They have a good selection of produce and it’s always stocked up! Smiles on everyone’s faces, very welcoming”
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“01.03.24...My appt was scheduled for 4a but I arrived at 702a due to 01. As soon as I checked in I was given a door immediately. The unloading started asap and was done by 807a. Once you check in they take your paperwork and bring it out to you once done. The people were really nice. I believe you can do some street parking but not 100% sure.”