Kroger offers a wide variety of products, with many new choices recently, but prices have increased on almost everything. Customers appreciate the quality of items, especially baked goods and fried chicken, with some noting that special orders have turned out perfectly. However, shopping can be uncomfortable due to cold temperatures in the store, which has persisted for over a week. Some customers have expressed frustration with stock issues, particularly with popular items like Coffee-Mate and hash browns, leading to trips to competitors. Additionally, there are concerns about the need for better customer service training for older staff at checkout. Overall, Kroger has potential but faces challenges in service and inventory management.
