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October 2023 by Google user
They were very helpful in ordering my Bronco and keeping me informed of the whole process. Don was a phenomenal guy to work with!
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July 2023 by Dakota Kurrek
Had a bad wheel bearing and needed it fixed, called last week and had an appointment the following Tuesday. My car is fixed and is riding beautifully, with no grinding or metal scraping sounds. Nothing but good things to say about Star Ford, Streator IL. Communication between service and myself was impeccable, as well.
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April 2023 by Tristan Ahasic
Starford Sales and Service departments can't be beat extremely knowledgeable and professional fun and friendly i love it rarely ever cost as much as quote they give nothing worse than when its way more not at star ford! been doing business 23 years with them love them especially keith in service !
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March 2023 by Rob Leib
Do not take your Ford to Star Ford. They do not know Fords standards of quality.Waited over 2 hours for oil change with an appointment.No wash with oily handprints on hood. Caps under hood not secured. No tire rotation. Star Ford does not know any mileage maintenance schedules. If you question anything they only get an attitude with you. Do not take your Ford to Star Ford in Streator Illinois.
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February 2023 by zach reardon
The service department is terrible. They dont communicate with you at all, they tell you a recall will take one day and then have your vehicle for several days. Also Keith says he will call you before they close but he does not. Take your vehicle anywhere else for service and save yourself the headache.
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February 2023 by Kenny Pozzie
The part was installed correctly, but i thought the time was lt was little more than I expected. Labor was high.
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January 2023 by Stephanie D.
We recently took advantage of Star Ford's rental program. We rented a Ford Edge for our vacation. The price was excellent! The vehicle was brand new. We really enjoyed the experience. We normally take our own vehicles but decided this time to rent something. We will definitely be back to rent again for our next trip. Thanks Star Ford staff! Keep up the great work!
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November 2022 by aggie hatzer
Trustworthy dealership! The best around ! Thank you star ford !
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November 2022 by Tom Levy
By far the best service department in LaSalle County! Service Advisors are honest, they don't try to push costs that you don't need. Work is done timely and accurately.
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October 2022 by Theresa Hultman
Service dept did an outstanding job. Quick service on a recall!
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October 2022 by Jasmine Ward
I WILL NEVER EVER TAKE MY CAR HERE. I PAID FOR EVERY ISSUE BESIDES THE REAL ISSUE FOR MY CAR.THE SERVICE ADVISORS ARE ABSOLUTELY HORRIBLE...
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October 2021 by Jerel Van
Easy process and everyone was very helpful to get us into the vehicle we wanted...
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September 2021 by Albert BACHE
Parts department did not do their job and manager tried to blame me that I did not advise him it was a fleet card. Was there over a week in advance and tried to explain to them what was going on but was rushed out and said they would take care of it but thankfully I called them since they did not call to inform me of anything. Terrible sevice. Very disappointed. Taking it to a real service department
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May 2021 by Tracy Bielski
I had a great experience with star Ford when I rented a car. Very friendly employees and everything worked out well for me from start to finish
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March 2021 by Denise Weik
Saved our vacation thank you thank you!
