Thorntons is a popular gas station and convenience store that has been serving the local community with a range of services and products. The reviews suggest that the business is known for its affordable gas prices, which are often lower than those of larger competitors in the area. Customers have praised the store's cleanliness and the decent selection of items available. One of the standout features of Thorntons is the friendly and helpful staff. Reviewers have highlighted the exceptional service provided by employees, such as Celi, who promptly and professionally assisted a customer who had an accident with a spilled slushie. The staff's ability to handle such situations with care and understanding has earned them praise from satisfied customers. However, the reviews also mention a few areas for improvement. One customer had a frustrating experience with the air pump machine, which ended up damaging their tire instead of inflating it. The customer suggested that the business should clearly mark the air pump as out of order to avoid similar issues in the future. Overall, Thorntons appears to be a reliable and convenient gas station that offers a positive customer experience, with a focus on competitive pricing and friendly service. The business has the potential to further enhance its offerings by addressing any maintenance or equipment-related issues that may arise.
Thank you so much, Ryan, for being extremely kind and friendly! Favorite Thorntons!
May 2024
Rude employees, except for one or two (juan is one of the good ones). They need to staff better at peak times. Nobody wants to stand in a line of 10 people with one cashier after working all day, or ever. Awful.
December 2023
Favorite gas station currently at over 400 visits! Great discounts for rewards members.
