The Bank of America lobby service in Tinley Park is highly praised for its friendly and helpful staff. Customers frequently mention staff members like Silvia, Elizabeth, and Joel, highlighting their professionalism, knowledge, and ability to assist with account setups, online banking, and other banking needs. Many reviews note quick and efficient service, making customers feel comfortable and well-supported during their visits. The staff is described as personable, understanding, and dedicated to providing good customer service, which encourages repeat visits and recommendations to others. The branch is appreciated for its positive addition to the community and for helping with both personal and business accounts. Customers also mention that the branch has taken steps to ensure safety and cleanliness, following CDC guidelines, and occasionally modifies hours to serve clients better. While some wish for longer in-person hours, overall satisfaction remains high. Customers feel confident in the staff’s ability to handle their banking needs smoothly, making this branch a reliable choice for those in the area.
This is one of the most helpful branches I've been to in all of Illinois. Every time I go in the staff is extremely informative and professional. Stephanie is always super helpful and the branch as a whole always has a solution in a timely manner.
April 2025
Awesome staff!! Just wish they had more help. They would be even more incredible!!
June 2024
I travel to this specific location due to the absolute great customer service Ms. Silvia Haro has provided for many years to my family and I. Great staff!
