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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“I’m super impressed! We called ahead, got a quote for a used tire, and pulled up and only waited for 5 minutes or less. They instantly serviced us and the service only took about 10 minutes total, not even!
We were there for under 30 minutes, got our tire instantly replaced and got a GREAT DEAL!
100% recommend Tires Unlimited!”
“Christian was absolute the most helpful person i have been to at O’Reilly he changed my battery on my truck and made sure i had nothing wrong with it. Excelllent customer service!”
“Love this place , it’s always clean and fully stocked they have plenty of things other oreillys don’t have and the staff is always so enthusiastic and ready to help. The manager here always comes out to help me when I have a question about my vehicle, she always goes above and beyond for customer service. The staff at night always finds what I’m looking for even when I have come in fore a few complicated items, definitely recommend.”
“Josh went above and beyond to help me get my windshield wipers on. They were a little resistant. He also helped me identify the issue with the rear wiper's fit and talked to me about the warranties.”
“Go to this O’Reilly in Hickory Hills, not the AutoZone across the street! They have better customer service, better prices, and their system works.
I went to AutoZone for a cap. I gave them my license plate and VIN…. but they couldn’t find my vehicle in their system. They asked for my make and model, which I gave, then if it was a 4 or 6 cylinder. I was pretty sure it was 6 but wasn’t definite. When I said I didn’t know, the guy helping me made a comment I considered rude: “Usually people know that information.” I didn’t feel comfortable guessing 6 if I wasn’t sure.
I went back to my Jeep to check, but couldn’t find anything to confirm it. By the time I came back, it was another guy helping me. When I returned and said 6, they found a cap matching the illustration on mine, so it was 6 cylinder. The radiator cap I needed was over $100 and wasn’t in stock at AutoZone… He had a different cap in hand and said I could get that one, but I didn’t want to buy a cap that didn’t match mine. When I asked the difference, he said…. I don’t know, they’re both caps……
Like be fr….
Anyways, I didn’t buy anything and went to O’Reilly.
Oscar at O’Reilly was helpful from the start. He has a Jeep too, so from personal knowledge, he knew it was most likely a 6 cylinder. Their system actually worked, and he confirmed it for me … plus, to double-check, he even came outside to look at it. I didn’t expect him to do that, so when I noticed O’Reilly went the extra mile while AutoZone didn’t … especially after I had to go outside several times to get my VIN and figure out the cylinder count … I really appreciated it. Oscar suggested checking it right away and explained to me why I most likely needed a new cap. He seemed very knowledgeable. Plus, the exact cap my auto shop said I needed was $55 cheaper in O’Reilly .
Oscar was great … don’t waste your time or money at AutoZone in Hickory Hills... Go to O’Reilly!”
“My wife and I were traveling from Connecticut heading north on 57 when a piece of the undercarriage in front came loose and was flapping making all kinds of noise. A bolt was missing, and parts were broken off from the front bumper underneath.
I saw the O'Reilly's from the highway and decided to see if maybe I could fix it with duct tape or something.
Tommy was at the counter, and I explained the situation and he recommended twist ties and gave me a couple of good tips.
So, Tommy. Your advice was perfect. The twist ties endured over 900 miles of highway driving since we were there Friday the 20th. We returned home Monday night without any further issues.
Thanks for that great advice and we wish you all the best!”
“Interstate employees gave good service and advise I brought a new battery... I came to the store with the sense of leaving with a new battery...my conversation with the employees assured me buying was the way to go ???”
“My mother went to the O’Reilly’s in Chicago Heights today regarding an issue that she has been having with her car. Specifically, her engine light was on, and she needed some assistance with the next steps. I don’t have the name of the woman who assisted her, but she was extremely helpful. My mom was able to get her car fixed. Everything is working properly. She purchased a part from O’Reillys and it was cheaper than what a competitor was telling her. So it was just better service overall. And I just want to thank the employee there that helped my mom today. I am extremely grateful.”
“I'm really thankful for Tony, he got me in and out real quick and was kind enough to put the new windshield wipers purchased on the windshield when it was raining outside. Thank you Tony! 11/13/2024 at 9:32pm”
“Yah was extremely helpful in helping me find my output transmission seal. It was the correct part and the young man made it really easy and professional. Would recommend to coming to this store for all your needs. Thanks Yah!!”
“I love this place from the time, I walked though the door. Greeted by knowledgeable and professional staff members. These guys have every battery you can imagine. I brought in my cellphone to be repaired. Like magic, my cellphone was good to go. Thanks guys
I highly recommend this place .”
“These guys are simply amazing, very knowledgeable and patient was able to help me out with my vehicle. In less than 2 minutes identified the problem and did not waste my time. Thanks to
Sebastian and Luis five stars”
“I've had to use this store a couple few times because I'm a single mom and pretty handy so diy is a thing. They were very helpful each time I went including not having a taillight I needed which actually saved me almost $200 by finding it on eBay. Backward compliment but I can't say anything bad and the staff is very helpful.”
“My 1987 Caprice Estate wagon parts are some times hard to find.I go to Nick the Manager,and he finds my parts quick.I have been going to this store for years.Employees are knowledgeable and quick to help.I.also.have a 03 Taurus.They always have those parts(or will get them)
Thank you team members”
“Went here they gave me a replacement battery with dual terminals for a better price than a basic battery replacement, also traded my core for a lil more money off”
“Got all parts you need to spark plugs to KN air filters forgot his name but i think he was Mexican gave me tips to fix my Mustang 3.7 V6 2012 when i was having alot of turbo lags”
“Needed an AC recharge. Meke helped me and I really appreciated his positive attitude and customer service.
I came back today because I came here for wipers one day and I’m sorry can’t remember the guys name who helped me then, but he was cool and a big help.
Thanks for the good service here. I will return because of how I was treated and the good service.”
“The customer service at O'Reilly's is always really great. I've been to multiple locations across Chicagoland, and it never fails, consistent friendly attentive customer service. I can't say the same for the other auto parts stores.I've been to all of them, and I decided to put a review here because of the consistency of great customer service.”
“Sure glad I stopped in O'Reilly, in Harvey to get bulbs for my dimmer lights. James got the bulb I needed and tho they were busy, they even put the bulb in for me.. ?”
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“I had an outstanding experience at the Batteries Plus in Tinley Park thanks to Mike. From the moment I walked into the store, he was extremely professional, respectful, and genuinely helpful.
I came in looking for APU batteries for my semi-truck, and Mike really knew his stuff. He answered every question I had thoroughly and clearly. What stood out the most was that if he didn’t immediately know an answer, he didn’t guess or just tell me anything — he took the time to look it up and make sure I got the correct information. That level of honesty and attention to detail is rare.
On top of that, when I ran into an issue where one of my battery wires wouldn’t quite reach the terminal, Mike didn’t hesitate to walk outside to my truck and assist me directly with the installation. He made sure everything was connected properly and working the way it should. That’s going above and beyond customer service.
I even offered to tip him for his help, and he politely declined, asking instead that I leave him a great Google review. That says a lot about his professionalism and character.
If you’re going to the Batteries Plus in Tinley Park, I highly recommend asking for Mike. He provides top-tier service and truly cares about taking care of his customers.”