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“Although I was too late to take the JCPenney survey, I still wanted to give a shout out to the cashier that helped me at a recent visit to the Mokena JCPenney. Betty went above and beyond to help me fix problems with my account. She was pleasant and professional and made sure I received all the discounts and services. Betty helped to make my shopping experience a pleasant one during the hectic holiday season!”
“DeJour Apparel offers high quality clothes at a reasonable price. The service provided is phenomenal. I definitely recommend supporting this black owned business.”
“Just left dds marshfield from security guard to Brittany and the manager care about handicap shoppers they are amazing should be acknowledged help kind courteous never shopped here before I will be back amazing prices customer service top notch and amaudia wonderful manager name Sondra helped. To car above and beyond”
“Only two associates at checkout time and 6 customers ahead of me made the wait a little longer than hoped, but I received very professional service from the associate to hasten my transaction.”
“Thank you for the excellent selection of everything including your clearance clothes. Store was super organized, clean and fully stocked. I’ll be back here to shop. Love it!”
“Clean storePlenty of merchandisePlenty of sales - holiday seasonsPlenty of parking with this locationFasts checkoutSales Rep/Cashier was very helpful when to my purchase.”
“I almost never write reviews but I really wanted to shout out the great customer service I received this past weekend. I don't shop at old navy often but I saw the large 40% off everything sale signs and stopped in. I have two events coming up this month the first being next week and I needed new jeans.
Old navy has a lot of jeans! I had no idea they have so many styles just jeans everywhere and to be honest I kinda got overwhelmed. So I asked an associate who was nearby for help and I really have to shout out Kimberly she was so polite and so knowledgeable about the styles, fit, sizing just everything. She even explained to me about the different inseam and stretch fabric. I got two pairs of flare jeans and some sandals. I was so thrilled with my purchase that I went back to old navy before the sale ended and Kimberly helped me again to find some denim shorts.
Old navy has a lot of denim shorts, she let me know that if my size wasn't available or if i saw a pair online that I wanted she could order it for me from the store and the shipping would be free. That's great to know who doesn't love free shipping!
My overall experience at the orland park store was really, really great, the store was busy both days but everyone was polite and very helpful. 5 stars! Thanks.”
“Lulu was absolutely wonderful! She greeted us with a warm smile, was super patient, and made checkout quick and easy. Her friendly attitude made our shopping experience at The Children’s Place even better. Thank you, Lulu!”
“Great location with great employees. Manager Jasmine helped me pick the cutest clothes for my baby. I love coming to this location because they are all so lovely. Plus, the store is very well kept.”
10AM - 3PM
22 Ash St, Frankfort
Childrens Clothing
“Stopped in on a whim to pick up a 1st birthday gift for special little girl. Immediately when I walked in I was mesmerized with all the choices and cute items. Maddie helped me and was incredible. She listened to the details I shared and had great suggestions. Without her I would have been too overwhelmed. She was patient and a wonderful help. I will absolutely be back!!”
“I had the best business photo shoot. AJ was my photographer and she was so personable and professional. She knew the best poses for the best outcome. I literally have so many great pictures it's taken me a whole week to choose my business card photo! Overall I would recommend this place. Donna usually does my photos and she is just as good. I will be back for fall photo's with my family.”
“I had a fantastic hair cut by Kara today! I showed her some pictures of how I wanted it & she gave me a hair cut exactly matching the pictures! She also did curls and they turned out so beautiful! She spent so much time on my hair to get it just right. I was very Blessed to get in for the appt. bc I called that morning because I completely forgot about an event I had later that day! She was so terrific to accommodate me for the blow dry & curls! She had another client right after me so she said I could wait 15 minutes and she would have time to do the curls then, if I wanted. It worked out perfectly because I had to run an errand in the mall anyway! I will definitely be back! Thanks for the wonderful service!”
“Martinelli’s Clothing Store is a beautiful place to find children’s clothing. When our two girls were growing up, that is where we went for Easter, clothing, wedding dresses, shoes, and other garments. It’s a beautiful place to shop for children who whose parents want them to look beautifully dressed. Our daughters are now young adults, but we still have the beautiful dresses that they grew up with. If you’re looking for anything that requires your child to look impeccably dressed for any occasion, Martinelli’s is the place. Love always, Leon and Terrilyn Alexander and family.”
“The service was very thoughtful. Since we were choosing a gift, they spent a long time helping us and gave us size suggestions. After learning that it was a gift, they even gave us a gift bag inside.”
“The ladies that work there are fabulous, they never mind coming around taking things off the wall for you or answering any of your questions. Thank you for making my shopping experience at Citi trend so great”
“It’s hilarious to read reviews if people mad they can’t return/exchange after 30 days !! All stores are 30 days. That sounds like sour grapes ? gap employees are nice helpful & the store always looks great & well stocked ??”
“⭐⭐⭐⭐ 4/5 Stars
Last week, my daughter and I went to pick up our online order at Carter’s, and we had such a great experience! We needed to make some returns and exchanges, and the young lady who helped us was amazing—super kind, helpful, and incredibly knowledgeable.
Customer Service & Shopping Experience:
• She gave great advice on sizing, explaining the difference between 3T and 3A, and even suggested sizing up for longer wear.
• She helped me return and reorder items efficiently, making sure I left with the perfect fit for my daughter.
• While she was fantastic, I have run into staff members in the past who weren’t as helpful, which is the only reason for the 4/5 rating.
Store & Atmosphere:
• The store is clean and well-organized.
• They have a kids’ coloring table, which is such a thoughtful touch to keep little ones entertained while shopping.
• There is parking available, making it an easy stop for parents on the go.
Product Quality & Value:
• High-quality materials—worth every penny, especially during their sales.
• My daughter LOVES their pajamas—super soft and comfortable.
• Their two-piece sets are a game-changer, making mornings effortless and keeping outfits cute and practical.
Final Thoughts:
Despite occasional mixed experiences with staff, this Carter’s location is still a go-to for us. The clothing quality, convenience, and thoughtful touches (like the coloring table) make shopping enjoyable. I’ll definitely be back and hoping to run into the same amazing employee who helped us this time!
Highly recommend—especially during sales!”
“I absolutely love H&m the only thing that I am upset about is all h&m stores is not the same when it comes to inventory h&m on Michigan across the street from the water tower is one of the best h&M's to go to the h&m that is on Cicero is also very decent especially since the mall is not really up to part. I really didn't like the h&m in Orland I just felt like they didn't have the best inventory but I did find one thing that I really liked and it was a good price it was on sale.”
“Just wanted to leave this review on my experience with Iris who works in the make up/beauty department (not sure what it’s called). I’ve struggled to find my shade for the past 8 years, I’ve gone to Sephora, Ulta, bought and tried many different foundations and could never find the right shade. Iris immediately recommended a good foundation based off the one I’ve used for many years, i honestly wasn’t really going to buy anything but she was so sweet and very helpful I couldn’t help but buy what she offered! Which by the way was the PERFECT shade for me. She even helped me find the exact shade of lipstick I was looking for for months. It’s been a very long time since I’ve had a good experience with customer service and I’m so glad I got to meet her! I highly recommend going to her for any make up questions and I hope she’s still there when I return for a restock and some new goodies :)”
“I had such a wonderful experience at The Children’s Place in Chicago Ridge! Donna and Isaiah were absolutely amazing. They took their time with me, didn’t rush me at all, and truly understood how important it was to make sure my child had everything he needed.
I was shopping on a budget, and they were so patient and helpful, guiding me through options and helping me find the best deals without sacrificing what my child needed. Their customer service was genuine, kind, and attentive.
Because of Donna and Isaiah, I will continue coming back to this location. They made the experience stress-free and meaningful. Thank you both so much!”
“Thank God for Nicole the casheir. He/she seems to be the only one with any sense of urgency in the building. Very quick with my purchase and I was out the door before I knew it!”
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“I really would love to highlight three employees. When I say they gave me top tier customer service, from the moment I came in the door. Shanice greeted me & then asked about my daughters whom she had seen me with at my last visit to the store. I was so surprised & she offered many compliments on how well behaved & sweet they were. I had to ask her name because you don’t get that often, esp in retail! As I walked to the register Raven greeted me & explained how she was going to process my return/exchange & then proceed with my purchase. She also was very knowledgeable about applying for the old navy credit card & the current sale that was happening. Then Shanice came & assisted with that conversation as well, along with a young lady name Sasijah (I hope I spelled it correctly) I just wanted to say you all did a great job choosing them to represent your brand. I hope they stay around & your customers get to receive that same service! I also hope you all see this, thanks so much ladies!!”