Once Upon A Child is a beloved children's resale store known for its friendly and attentive staff. Customers frequently praise the excellent customer service provided by team members like Kayla, Makayla, and Angel. They are recognized for going above and beyond to assist shoppers, whether it’s helping find the best deals, answering questions, or curating outfits for special occasions. Shoppers appreciate the genuine warmth and enthusiasm of the employees, making their shopping trips enjoyable and stress-free. While many customers have positive experiences with purchasing and selling items, some have noted recent changes in the acceptance policy for resale items, expressing frustration when their gently used items are not accepted. Despite this, the store remains a popular choice for families looking for quality children's clothing and gear at fair prices. The ease of selling items, facilitated by a simple QR code process, adds to the convenience of the shopping experience. Overall, Once Upon A Child is a go-to destination for parents seeking quality children's items and a welcoming atmosphere, with staff that truly care about their customers.
Thank God for Nicole the casheir. He/she seems to be the only one with any sense of urgency in the building. Very quick with my purchase and I was out the door before I knew it!
June 2026
Great place to buy new and slightly used baby clothes and other baby/toddler related essentials. We're here a few times a month since kids grow so fast. Haven't sold anything back yet, but we'll be doing that soon.
June 2026
They have a lot of great stuff. The prices are good and they will buy your used items as well. Win-win in my book. It is hit or miss. It is whatever they have at the time. But the workers do a good job and the store is clean.
