Once Upon A Child is a beloved children's resale store known for its friendly and attentive staff. Customers frequently praise the excellent customer service provided by team members like Kayla, Makayla, and Angel. They are recognized for going above and beyond to assist shoppers, whether it’s helping find the best deals, answering questions, or curating outfits for special occasions. Shoppers appreciate the genuine warmth and enthusiasm of the employees, making their shopping trips enjoyable and stress-free.
While many customers have positive experiences with purchasing and selling items, some have noted recent changes in the acceptance policy for resale items, expressing frustration when their gently used items are not accepted. Despite this, the store remains a popular choice for families looking for quality children's clothing and gear at fair prices. The ease of selling items, facilitated by a simple QR code process, adds to the convenience of the shopping experience. Overall, Once Upon A Child is a go-to destination for parents seeking quality children's items and a welcoming atmosphere, with staff that truly care about their customers.
Love this place for gently used clothes. Can find real bargains here for growing toddlers!!!
September 2026
Caitlin customer service was exceptional. She was very patient with me & also help me look for a holiday sweater. Thank you Caitlin for going over & beyond to help me. Your rock Caitlin.
September 2026
This store is very well organized with friendly staff. As a previous seller and buyer, I feel the prices are very fair. Its a great place to add to your kids wardrobe and toy collection!
