Mattress Firm Brookside Marketplace is dedicated to helping customers achieve their best sleep every night. The store features a team of Sleep Experts® who undergo over 200 hours of training to provide personalized solutions that include mattresses, bedding, and essential sleep products. Customers can shop confidently, knowing they have access to a variety of top brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. The store offers a Love Your Mattress Guarantee®, a 120 Night Sleep Trial®, and flexible delivery options. Reviews highlight the excellent service provided by knowledgeable staff members. Customers describe their experiences as pleasant and pressure-free, with staff such as Carl, Daphne, and Shae receiving praise for their expertise and friendliness. They take the time to listen to customer needs and provide strong recommendations without pushing for upsells. Overall, Mattress Firm Brookside Marketplace is recommended for anyone seeking a supportive and informative mattress shopping experience.
Daphne was amazing. Very knowledgeable and helpful when me and my boyfriend came into the store to select a new mattress. She was patient while we tried (and retried) multiple mattresses and she helped us pick what would work best for us comfort and price wise
October 2024
Carl was great, very knowledgeable and patient. Worked within my budget. 10
October 2024
Carl was a wealth of knowledge and was great assisting me in finding the right mattress. He was pleasant and made my experience enjoyable. I never felt pressured and will recommend him to others.
