Visionworks Brookside Marketplace is noted for its excellent employees and superior services, where customers are treated well. Reviews consistently highlight impeccable and pleasant customer service, with associates thoroughly explaining lens upgrades, coatings, and insurance benefits. The staff is described as attentive, kind, and going the extra step. The doctor is noted for being thorough and kind, carefully explaining exam results. This location earns strong referrals, with customers purchasing multiple pairs of glasses for themselves and their families, appreciating the humanity and wisdom offered during their visit. The overall experience is consistently positive.
Overall great service and experience at this location. Eye exam and tests were explained with detail. The coordination of me selecting new glasses and billing was done with ease.
June 2026
Great place....to go for eye care the employees are wonderful the Doctor's are so caring and nice.
June 2026
Melissa was very helpful and patient while I was picking out glasses. I am sure to return due to her outstanding customer service