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“Knowledge of shoes, run gear, and nutritionals. Check.
Constantly updated with what is new in the industry. Check.
Tailor their recommendations directly to your needs. Check.
Concerned about the physical and mental wellbeing of their customers. Check.
Locally owned and a key part of the community. Check.
One of the best run stores in America. Confirmed.”
“Staff was super friendly and helpful. Lots of inventory in a variety of sports. Used equipment was in excellent condition. They will also potentially purchase sporting goods and equipment from you if it is in great condition.”
“Lots of options and great customer service. They helped my friend get a red dot sight fitted on the spot. Will probably be back to get a more serious airsoft gun.”
“Just simply PHENOMENAL!!!! Brian and his team went WAY above and beyond to ensure my kiddos had an above outstanding and exciting playing experience. After we moved cities my kiddos were devastated to leave their play-set behind. Brian and his team walked me patiently through the whole process and pulled off the unimaginable - a play-set set-up that made my kids forget what they left behind and excited about what they now have. The whole team is what “right looks like” when it comes to the customer experience. When we moved from the St. Louis Metro-East to an hour East, Brian didn’t hesitate to make the trip to set us up. I am very grateful that he did this. I look forward to working with him and his team in the near future to continue to build our backyard a play-time oasis. Next up…one of their trampolines. Then in a couple of years…the basketball goal of the kiddo’s dreams. Thank you so much.”
“Jonathan was most helpful and respectful. He help me exchange a pair of NB and pick up an order. The ordered size didn't fit but he took the time to try other sizes. He checked to see what the store had and what was available online. He's quite patient. Customer service was amazing. I'll look for Johnathan whenever I am in the St. Clair Square mall !”
“Friendly and helpful staff, they would go out of their way to help, that is so nice, and refreshing these days.and their prices seemed better. It's a win, win.”
“I was in need of a speedloader that was in high demand during the Christmas season (5 Star Firearms J2 357/38), and Pistoleer shipped my order the same week I ordered it; keep in mind, that this was the week before Christmas! Their ordering method (over the phone with a live person) is much faster and easier than dealing with a chatbot as well. Highly recommended, if they carry those accessories that you can't find immediately at your local outfitters.”
“Went shoe shopping for young nephew, and Hibbett had the shoes he was looking to purchase. The gentleman working approached asking if we needed help. The transaction went smoothly, and was even informed on how to get the coupon code off my email.”
“I initially left a bad review but I'm changing it based on really great follow up by staff.
Very happy with their response to my issue, they will continue to have my business.
Anybody can make a mistake, but it's how you handle it after the fact.”
“Went to the mall to get a cardinal shirt to wear to the game. The Cardinal store was closed so we went to Pro Image Sports. The worker was very helpful. Found a shirt to wear to the game.”
“I'm at Dick's Sporting Goods. I'm elated with the customer services skills of Kenny and Kayden ( I hope I spell his name correctly) are outstanding. Even though they are overwhelmed with they still gave me outstanding service. They were patient and took the time to all of my questions, and even found a pair of HOKA's that was on sale. It is so refreshing to find someone who still has outstanding customer service skills in a time where some customers don't have patience and want everything immediately. All we have to do is stand back, gage the situation, and, if necessary, show grace to others. The same grace that Father God has given us. Thanks, Kayden & Kenny. You gentlemen are tops in my book.”
“The two young men working Monday afternoon, were amazing!!! We had been to at least 5 other stores looking for cleats, and this was our last chance.. Not only were they VERY helpful, the realized we had been looking for the wrong size for my son. They helped us find his size and they were actually on sale for a great price! Thank YOU SO VERY much for making this frantic mommas happy!! I'd give 10 stars of I could. You have a long term customer!”
“I wanted a beanie hat embroidered for Father's Day and another store wasn't able to accommodate so, I went to Cardinal Clubhouse. It was my first time in the store and I wasn't disappointed. John was able to embroider my hat same day and took the time to explain the process so, I would have a reference for the future. He did a great job and my dad loved it! Thanks John.”
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“When I had questions, James was quick to respond with a good, concise, detailed answers, extremely friendly, and once I chose a new knife they were very quick to ship. A great example of a solid family owned business that absolutely will always be my go to for knife purchases.”