Ford of Tuscola, Inc. is the number one auto dealer in Douglas County and surrounding areas, offering a small town feel with great big deals. The service department is amazing and wonderful, with kind, helpful, and stand up people. Customers report very painless experiences that are as expected and impressive. Travelers in need of help, even those not driving Ford vehicles, have been assisted with tire repairs and mechanical issues. The team gets customers in and out in a very timely fashion, often in under 30 minutes, and back on the road quickly. They are noted for being very reasonable with fair pricing, and have even provided help absolutely free of charge, including waters and snacks. The parts department has needed items in stock. The process is easy and customers highly recommend the dealership, stating they will come here again.
I always get awesome service with a friendly smile. I have confidence with their knowledge and service. Never disappointed.
July 2025
We were traveling and got a piece of metal in our tire. We drove to the Ford dealership and they got us right in, fixed it, and put us back on the road in a very timely fashion. They were very kind and helpful people. Price was very reasonable. Highly recommended.
August 2024
The service department is amazing! I had trouble with my steering coming down the interstate. They had me in and out and back on the road in under 30 minutes! Absolutely wonderful!!!