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“I had to get fingerprinted for nursing school and walking into this location I was greeted by both ladies. If this location wasn’t so far from my house I would come here for all of my shipping needs! This was the best experience I’ve ever had at a post office.”
“This is a review for mail carrier Eric Ramirez. Eric took over for our regular mail carrier who went on maternity leave. We had a problem receiving some mail and he went out of his way to find out what the problem was even after working many hours. He's a valued employee and his positive attitude and friendliness was a pleasure and a rare commodity today.”
“Whoever Crystal is, she went above and beyond to help locate a package, I assumed was scattered across the cosmos. Within fifteen minutes, it was here. ? Even if it wasn’t, her kindness made my day.”
“Visited at 11:15 on a Friday. No wait. The post office is small but brightly lit and well laid out. The woman at the desk was friendly and helpful. She may have been the only one working and I don’t know what her lunch break is, but I had a very smooth experience at the time I went. I recommend if you’re downtown.”
“Great Post Office, Margaret & Lori are the absolute best USPS workers I have ever dealt with at a post office . They go over and Beyond there job description to help you with any of your shipping needs. They have helped with shipping issues and I allow me to ship with NO PROBLEMS! Hands down the best postal experience I ever have every time I go . I Will continue to use there Super Friendly Service 😊... Happy Customer! P. S. You guys at the USPS need to give these women raises! No kidding things would not move as smoothly without them!”
“We still feel the need to take letters INSIDE the post office, after a number of our letters placed in the drop box were stollen last year and thief’s took the checks and forged them for large amounts of money.
I was assured there is a new box that locks better, but we are weary.”
“I recieved exceptional customer service from the representative Ranisha and the male manager on duty. Ranisha immediately greeted with a smile and helped me solve my package issue with a positive attitude. She was professional and knowledgeable. I will be returning to this location for all my postal needs. Thank you guys again for saving the day!”
“This post office is right next to my work, so I frequently go there. The woman that works this small post office is incredible and provides exceptional customer service.”
8:45AM - 4:45PM
3236 Nameoki Rd, Granite City
Post Offices
“I like the Uptown post office but How is anyone supposed to mail anything when the hours keep getting changed by staff? They've always been nice, helpful, & knowledgeable. Does the Postmaster General know about this? The hours they were open was until 4:45pm and has been for decades. The people here like this. Today there was several others trying to mail things when I tried to mail things but once again, another sign was taped to the window with yet Another change of hours. Is someone trying to intentionally get the Uptown post office to close for good? Sure does seem like it. Please stop this & go back to regular hours. Thank you”
“I want to comment on the new postal worker by the name of Carmen who delivers at Cottonwood Park Apts. Carmen always has a great attitude no matter what the weather conditions are and time of the day. I am truly blessed to have her on this route and the USPS need MORE people who is dedicated like she is. SHE IS AWESOME, and I had to write about her. Thanks Carmen”
“Not sure why this location gets low ratings—I've always found it incredibly convenient for the neighborhood. I typically stop in just to drop off a letter or package, and it's a quick, easy process. The attendants are consistently pleasant, efficient, and helpful. It’s a dependable spot that makes mailing errands painless.”
“I have recieved courteous & professional service from postal clerks, and on the other hand recieved service from rude, unprofessional clerks. This is the location assigned to my residence. So I enter with a smile my on my face, picing up and discarding tickets & receipts from previous customers. We must be the change we want to see...”
“Not busy at all at 5:30pm on a Friday. The gentleman who helped me was great - he helped me with my money order and checked my passport application before I mailed it in.”
8:30AM - 1:30PM 3 - 5PM
8701 State St, East St Louis
Post Offices
“Had to ship a return item. It was quick and effortless. My only qualm was that I needed to tape the return label to the box and was informed that I needed to purchase my own tape.”
3 - 5PM 8:30AM - 1:30PM
801 Range Ln, East St Louis
Post Offices
“Bad stuff first: The hours are VERY RANDOM. They close down for lunch at times that aren’t posted. I attempted to drop off packages today and was greeted with: “OUR COMPUTERS ARE DOWN” handmade sign and locked doors. This was on a Saturday, so it’s fitting, and I still had other open post office options. There is no parking lot, so it’s street parking, but that’s never been an issue for me. You won’t find much in the way of packing supplies, so don’t expect to find priority boxes in many sizes/quantities, packing tape, etc.Next, the AWESOME stuff: this spot is very close to my place, the staff is VERY, VERY friendly, which, as we all know, is a rarity when your faced with going to the USPO. There is hardly ever a wait, and if so, it’s less than 5 mins TOPS. I once got bit*hed at by some lady that assumed I jumped the line (obviously not the case, and then offered her my spot), so this is to say that the clientele is pretty, uh, interesting, BUT the workers behind the counter are AWESOME: super efficient, helpful, and friendly. It sometimes feels like my own personal post office, as I get in and out quickly.”
“I had a misunderstanding/issue and reported it. Dennis, Kyemia, and Veronica immediately took action. They took such good care of me! They exhibited exemplary customer service in rectifying, recovering, and seeing to the best outcome possible. I cannot thank them enough for all of their hard work, diligence, and professionalism. On top of this my mail ladies are always so polite and kind! Thanks USPS for the amazing service! Much appreciated!”
“This is a very busy post office ,Yes there are lines. The employees have always been extremely nice and helpful. I have never run into a rude employee there I am quite surprised that it got a low rating.”
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“So far it has be a very good experience. I like the professionalism and ability to provide answers to questions at a short notice. QuickBooks knowledgeable also.”