January 2026
I had a great customer experience! Galina was my banker and she is very knowledgeable and helpful. I got good advice from her. My appointment was on time. They have good deals on new accounts and new credit cards.
September 2025
Great customer service: Tellers, Hilary G., Ashley all are prompt and have a very pleasant attitude.
January 2024
I know many of the online reviews were low for Citibank. However, a gentleman named Garrett at the Vernon Hills office was extremely helpful in working with me to solve a credit card issue that the 800 line (after multiple tries) was not. So kudos for his efforts!
