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April 2023
Absolutely the worst customer service that I have ever experienced. Normally bad customer service involves some sort of interaction, but Cole-Parmer manages to do that by simply not responding to ANY form of communication. It's a miracle that this company is still in business.
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February 2023
The absolute worst customer service ever. Avoid ordering anything from them if you can, and if you do, cross your fingers everything goes as expected.
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February 2022
Total delay in delivery dates, every time I consult they postpone the dispatch, they never answer an email, they have charged me more than $1,500.00 USD and the fact that they do not answer an email leaves a lot to be desired