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March 2024 by Tommy Ballis
Great service
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March 2024 by Brad Silverman
Would give zero stars if I could. Our storage unit experienced water damage due to a pipe bursting AND was INFESTED with mice. We had tens of thousands of dollars worth of items and most of it was damaged beyond repair. They do have insurance, but their provider (ESIS) will only pay a small fraction of the claim despite thorough submission. Store your stuff elsewhere!
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March 2024 by Chris C
Good pricing. Deja is awesome! Definitely fits all of our needs.
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March 2024 by John Parr
Extremely friendly staff. Plus the location is very close to my house. ?
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March 2024 by G B
My 2nd experience w/ Extra Space Storage this location and John @ 200 Parkway Dr, in Lincolnshire . Deja is awesome, informative and customer focused. The grounds are clean, restroom accommodations are ok... being able to store our RV was a sign ...last spot available :)
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January 2024 by Beth McFarland
Good to work with, the employees were quick and helpful today.
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January 2024 by Joshua
Deja was very quick, helpful, sincere, and overall wonderful. Give her a raise!The property is clean and well maintained.
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January 2024 by Sasikumar Gunasekaran
Kevin helped me in setting up the account quickly. Very kind of him.
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December 2023 by Kristin Wood-Hales
Very friendly and helpful staff! We had a great experience.
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October 2023 by Jack Glasnovich
Clean facility and friendly staff. I wouldn’t pick anywhere else to store my stuff other than here. Highly recommend
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October 2023 by Charles Glees
I stopped in this morning not knowing how my issue might be handled and I'm very happy to say Kevin was so helpful and professional! I would sincerely recommend this facility if you have storage needs! Thanks so much, Kevin!!
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October 2023 by Janet Lyman
I have trusted Extra Space Storage with my possessions from 2008 and have had continual positive and professional service. When I moved in 2017, I transferred my possessions from the Deerfield Extra Space Storage to the Butterfield Road facility very close to my home. I continue to have positive and excellent customer service. The staff is very helpful with all my storage questions. The units are clean and well maintained. The gate hours are very reasonable. I'm very pleased that they keep their rental costs minimal in the few times they have had price increases. Last week, the staff helped me make a change in my rental unit - they were very helpful to me and I had an easy transfer of my possessions. After it was emptied, I was amazed that there were no bugs, no water leakage, and no evidence of mice in my unit. This facility has excellent management and they keep their property in great condition.
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October 2023 by Peggy Check
We've stored our other RV here and loved it (gave them 5 stars). We're not due to move in until October but the courteous and professional handling of our reservation over the phone desires 5 stars.
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September 2023 by Janet W.
I have trusted Extra Space Storage with my possessions from 2008 and have had continual positive and professional service. When I moved in 2017, I transferred my possessions from the Deerfield Extra Space Storage to the Butterfield Road facility very close to my home. I continue to have positive and excellent customer service. The staff is very helpful with all my storage questions. The units are clean and well maintained. The gate hours are very reasonable. I'm very pleased that they keep their rental costs minimal in the few times they have had price increases. Last week, the staff helped me make a change in my rental unit - they were very helpful to me and I had an easy transfer of my possessions. After it was emptied, I was amazed that there were no bugs, no water leakage, and no evidence of mice in my unit. This facility has excellent management and they keep their property in great condition.
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September 2023 by Anna Chumak
Kevin went above and beyond to make sure that everything goes as smooth as possible with our contract signing! Very pleased with his positive attitude and personality! Keep it up, Kevin!
